The pickup process was long took almost an hour to get our vehicle thru the app even tho we selected to do it at the counter. the drop off was also slow and the app tired to charge me double the cost of the rental before closing and restarting it so it would only change me the milage difference. The haul had rocks in the cup holders when picked up and trash in the front cab.
Janice K
Willow Run Feed and Supply
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Broomfield, CO 80020
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- 4,0 - Cote moyenne des clients
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My sister accidentally locked her purse in the truck after we had put the key in the drop box. The very nice and helpful employee came out during after hours while he was still on site and unlocked the box so we could get the key back to get her purse.
Sandra RThe only issue I had is that my phone had trouble with the QR code during drop off after business hours. I much prefere pen and paper but I know that isn't the world we live in. I appreciate that this location is close, quick and easy to deal with for rentals. Thank you.
Cody GFacility was great, in good condition, easy in and easy out. Trailer had a half-inch hole in the roof, which had been covered at one point with duct tape that had eroded.
Brian HThe accounting was correct, which is way more important to me than a brand new truck without dirt in the floorboard. The truck had 122700 miles, and was in good shape considering that.
Jason A