I made a reservation online to P/U cargo van for a Sunday fro 2240 Sparta Way Buford GA. I called the site even to make sure everything was OK. I said I would PU about 1pm so I would have time before they closed at 3pm. When I arrived, about 2pm the attendant said they canceled my reservation because I was more than 30 minutes late. My only option was to rent a larger truck at higher cost. I did NOT receive a call before they cancelled my reservation. I was also told if I return the truck and park it our front I would be charged a $50 parking fee. I was not treated very nice by the attendant. I called to report the issue and received a reference ID case number 2930891 and 4 days later have not heard from UHAUL. I was texted a link to an inspection form and told I had 15 minutes to complete the form or it was assumed everything as OK. The truck wreaked of smoke. Can't take a picture of that to report in the app. I didn't want the attendant to think I had smoke in her truck cause I was confident she would make me pay. Overall a very poor experience at local dealer and UHAUL company.
Location de camion de déménagement à Buford, GA chez Compass Self Storage LLC
Déménagement en provenance/direction de Buford, GA 30519? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Compass Self Storage LLC. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Compass Self Storage LLC
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Buford, GA.
Location de fourgonnettes et de camionnettes à Buford, GA
Les fourgonnettes et camionnettes de location U-Haul de Buford, GA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Buford, GA 30519. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
They were not even wearing mask. They did not clean the vehicle after the person before me. Rude and unpleasant.
I've used the U-Haul app. A few times now and without fail it's been a nightmare!!! We had to end up waiting about 30 minutes to get assistance with picking up the truck. The app. Is not user friendly at all. Customer service at this location however was wonderful!
I can't think of anything that needs to be improved.
She had no time so simply advised l drop keys in outside box. No discussion of my bill , usage nothing Just a receipt that I went over by 2 Miles's
The owner of this please is an absolute nut!!! She closed the store at the exact time of my reservation, 4:00 PM. Not any time of a normal lunch hour or I could have understood. Her and the employees said within the store watching me entertain my 4 year old in the parking lot for 30-45 min in about 95 degree weather. When she finally unlocked the door I said â€œoh, someone is in hereâ€. To which she responded â€œI can cancel you reservation now if I wantâ€. I was in need of the truck and tried my best to calm the situation, get the keys and get out of there. I just thought it's worth knowing you have a vendor out there making your company look like trash.
The Right side wheel guard was damaged, and the T-handle that holds that door open was missing. The tag light was also inoperable.
My experience was great. Nothing could be improved.
Difficult to access vehicle - all requested equipment not ready.
Outstanding experience. The entire rental process was perfect.
Had pickup appointment for 10am. Got there a little before and location wasn't open yet. Wouldn't have been an issue with me however, the hours posted said would be open at 9am. Other than that hiccup everything went smoothly. Much nicer facility than previous rental location.
Truck was ready as needed.
The cab was not cleaned out by previous customer, not real dirty but there was small debris on the floor.
This is an awesome location the staff was helpful, professional and a pleasure to do business with them. I would recommend this place for future business and to others.
Everything was awesome great customer service and very professional ,Knowledgeable and Helpful??
Overall it was a smooth rental experience. I appreciate Amber allowing me to make a change in the size of truck needed for my move. I will use this facility in the future
This location is the ONLY reason I have bothered to comment here. U-Haul's systems were a mess on this particular day, but Compass went above and beyond to save the day. In fact, I would not recommend U-haul based on this experience, but Compass deserves big kudos for covering for U-Haul.
The windshield wipers were in extremely poor condition and made driving in the rain extremely difficult and hazardous.
Cab was not clean, and cargo area was not swept out.
keep doing what your doing
Am very very pleased and happy with THE EMPLOYEES and the units here,,hope more people look here for storage units and rental equipment here
Uhaul did an awful job setting up my reservation. After 3 calls I still had to drive 15 minutes out of my way to pick everything up. Why even give people the option to put in a preferred location if you arent going to communicate when the equipment isnt available there. I hope i never have to move with a uhaul again. Compass was fine, even if it did take 30 minutes to process everything and locate all the stuff.
Very easy process
this location is fantastic, but the "brand New Van" I rented was NOT! It had a lock that did not work properly on the sliding side door, so it was NOT SAFE to keep items in over night or in a public place. I ended up paying to drive it back to the storage facility to park it in the gated area overnight. A cost to ME! Additionally, there was no locking key fob making me feel unsafe when I entered and exited the vehicle! Attempts to contact UHAUL went unresloved.