When I arrived to pick up the U-Haul box truck I had called & arranged, just an hr prior, I was told they did not have that vehicle.. I was forced to use a smaller van which seemed unprofessional & unacceptable. The only positive thing was the nice associate of the.. GUN SHOP that this location is located in.. (Did not feel comfortable or expect the front door being locked..) Very wierd experience, would not recommend.
Tony M.
JS Business Solutions LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Burbank, CA 91506
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
All is good ! Very friendly
yvetta M.The fuel in the truck was given to me at 3/4 tank and when I returned it, they wanted me to return it at 7/8 of a tank full. They charged me extra for no reason. I tried to explain it to no avail. Never use them again. Very shady people.
Harout K.I was asked to pick up the truck at a location where the truck was NOT located. Very frustrating. Then to boot, they wanted it all done online.
ELVIRA M.A little hard to find if you don't know the area but they picked up the phone and were helpful with that. I'm also disabled and unable to walk up stairs so they met me at my van. Great team!
Cybil S.