Have them arrive with U haul employees at pick up siteWasyl K.
Moving Truck Rental in Burlington, ON at Lakeshore Auto Service Ltd
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Burlington, ON L7L1C2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We scheduled a pick up for noon and my partner took a train in to pick up the vehicle. When he arrived no one was there and the app that he was told to use didn't work. I called to find a solution and was told to use the app and that someone should be at the store. No one was there. When someone finally arrived at 2:30 he didn't have the right dolly on the truck and said he couldn't locate the one we requested. We requested a furniture dolly and they gave us an upright. He had to go and BUY a furniture dolly because he was on his own and had heavy items. There were also moving blankets in the truck that we were charged for and did not request. It was a hot hot day and this was an awful experience.Trevor O.
I struggled with pick up as I couldn't register online so I was stuck at the location for 40 min trying to sort things out and get the key. Also the truck overall was clean but there was garbage in the drivers side food and such that I would have liked had it not been there. Overall though I would use your services again in a heart beat as your customer service is excellent.Alexander P.
I had selected a drop off location that was close to my home, I was rerouted to a depot on Plains Rd. then to a depot on Lakeshore Rd. If there is no choice to a drop off location why offer one?Lisa M.
Customer service at the p/u location was excellent. My issue is with the location that I booked the truck from 3476 Mainway Ave. They were unable to edit my personal information. I was told that a representative would email me the details of time & place of p/u. That didn't happen, I almost missed p/u of the Uhaul that I rented. I phoned this location several times with no answer on the day of p/up. I listened to the recording that said I could find out more by going to Uhaul online. I don't think I should have to rely on a recording for details of my transaction, when I'm the one spending the money.LYNN S.
The "Mileage out" figure was different on my receipt versus the original contract, resulting in me being overcharged for mileage by $50. In addition, I was sent a nasty email claiming I hadn't returned the equipment, when the garage owner hadn't checked it back in. When I called u-haul, they were already aware that the truck had been returned, and the email had been sent regardless.Richard P.
Very nice couple running this rental location that is situated in convenience store. I would happily pick up a van here again in the future.Marc R.
It'd be nice if the trucks/vans/etc had some form of U-haul sticker. Often, people renting u-hauls aren't used to driving that type of vehicle. The u-haul sticker reminds others on the road of this fact and hopefully other drivers on the road will give them a little more time and space on the road, knowing it's likely an inexperienced driver.Tomas H.
Good: The location is convenient and parking was easy, which is the only point I can refer this place. Bad: I had my reservation for 6 pm July 31st. When I went there, there was no Van available. I had to wait for 1 hour to to receive the Van. It was one hour wasted time for me. Receiving the Van 1 hour late also ruined my moving schedule and arrangements with the moving helpers and Building Management, who might charge me a late moving fee. So basically, it was a costly move for me.TOLGA H.
The lady at the store is really nice and friendly, but it is hard to communicate with her (ask questions, have them answered). In my short time at the shop, I had to talk to the other customers myself instead of her dealing with three of us.christine K.
The pick-up store is a little run down but the lady that owns it and rents out the U-Hauls is friendly, professional and respectful. The truck was available when we needed it and she processed the papers quickly. Overall, a very good experience.Jen A.
Really nice lady running the uhaul truck. A bigger U-Haul sign out front would help as it was a bit hard to see.Natalie G.
Please have someone clean out the van before use--the cargo area was not too clean. I also had to pay a lot more in gas because the indicator when I first used the van was not at full, but the person working at the rental location marked it as full. While the rental itself was cheap, the gas was not.VANESSA C.
The tank of gas was full and the uhaul agent indicated that it was not full and demanded that i come back right now to fill the tank or incur a $40 charge..i will never rent from this location again.Donald B.
We had to use the 2501 W Broadway location which opens later at 11 AM because the 10 AM van we were expecting at 3701 W Broadway at Alma wasn't there for us. THe person on the phone the night prior didn't inform us of the need for a reservation. The person present in the daytime didn't seem to care at all that we had a deadline and no truck. This was after we stood at her front desk for 10 minutes while she ignored us. We didn't know where she was, until another customer informed us that the person on the computer was actually the proprietor. There is no excuse for the abysmal treatment dished out to us when we were on a tight schedule. we strongly dislike 3701 w broadway outlet. we did like 2501 w broadway location, friendly and good customer service.Cheryl M.
Change the name of the business on your website - their signage does not say Oak Flower & Market so I was confused about whether I had the correct location based on the address alone. And there is no visible U-Haul signage on the outside (unless I missed it).Julie P.
No changes necessary. Everything was on time and worked.Ross S.
It would be greatly improved if the vehicle were available earlier, and if the name on the location matched the name of the business as listed on-line. The couple who run the business are very friendly and helpful.Vickie M.
earlier openingEleri P.
Super nice Chinese lady who made it all simple. She runs a nice store too. I brought my girlfriend a flower. I thought the overall experience was excellent. The truck performed well and it was reasonably priced too.John G.
need better signage on the location. Too hard to find it in busy traffic.Patrick F.
Literally a brand new van. Great central Vancouver location. Will use again.Richard H.
Would have been nice to be able to pick up the van at an earlier time. But overall a good experience.Stacy S.
Better signage on outside of rental locationLindsay M.
Not much place for parking but it was goodShane D.