Our original rental pick up place was at Rick's towing 234 Krupps Rd Williston, VT. When we arrived to pick up the uhaul they did not have one, even though we called and arranged with this company. They called and found us one, saying that the people were expecting us. I asked if they had dolleys, the woman said they had everything we needed. When we arrived at Noyes Auto 777 Pine St Williston, VT, they did not know we were coming and said no one had called them. They had a uhaul that someone dropped off over the weekend, but they were not doing rentals anymore and only had one dolly that was inside the uhaul. After waiting around they figured out how to get us the rental using an old log in for uhaul. We had asked for the rental until May 4, but on our drive to Arkansas we received a call on May 2, asking when we were bringing the uhaul in. I told them we were supposed to have it until May 4. They said no it says May 2. So I had to call the uhaul number while driving and try to fix this problem. It was a very unorganized and stressful experience to rent from uhaul this time. We have always used uhaul, but this experience made me question whether to use uhaul again or not. I appreciate Noyes Auto for helping us, but Rick's towing I do not recommend to anyone.Mary E.
Moving Truck Rental in Burlington, VT at Noyes Automotive and Tire
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Burlington, VT 05401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Burlington, VT 05401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No issues with dropoffDavid V.
Clerk added 12-15 stickers to UHaul to indicate pre-existing damage, should have been done before pickup. At Dropoff, clerk moved truck to back of building and had a cigarette before returning. Lots of time waiting around...Ethan H.
uhaul return technically closed at 430 even though they are open until 530 but was able to use the app and return the truck easily, staff was friendlyjason S.
Emjoyed the locationBruce A.
Uhaul system very slow, I checked in online to make things quicker and it still took 20 minutes of computer work to rent.Kyle B.
When I arrived at the pick up time, the agent did not show that my rental was there for pick up. He said it was not supposed to arrive back until the next day. For some small miracle the renter returned it one day early. A really bad customer experience was narrowly avoidedEdward L.
When a dolly is requested, make sure there is one in the truck otherwise it is a HUGE inconvienince to the customer. Also, getting the order correct, i never requested a trailer and to be called about having to get one at a different location is not acceptable as i never requested one. So making sure the reservation is accurate and the truck has the requested equipment. Thanks.ariana R.
The customer service representative was courteous and polite. BUT, I was not told that I had to rent the trailer for 3 days. I only used the trailer for a little more than one day.michael A.
My overall impression of their service was quite favorable. My only complaint would be the amount of information I had to provide when I arrived. It seemed like they didn't have access to my early check in information.Kenneth K.
The u-haul rep at Noyes was very friendly, efficient at paperwork and helpful in getting us on our way. The person at the uhaul office at 460 riverside was not too helpful. We were looking for various moving supplies and He did not even offer a can I help you? He just sat quietly at his desk and we had to ask him where some items wereKenneth G.
Very helpful agentTheodore W.
It took them a long time to get me checked out.jeanie B.
There was a twist as this was not our original location for drop off, after hours. Technology failed us but calling UHaul corrected the issue and we did receive a refund. Thanks. Especially during this time of mandatory move out for our child from a college in Burlington.julie D.
It took over an hour bro get thru the rental process and the guy at the counter "Bo" was not very friendly and at one point told me I should probably go to the regular uhaul location rather than deal with them because it was going to take a while. All the while another employee kept interrupting him helping me to go help him with other things. Very unprofessional. I rent a lot of equipment from you guys and this is probably the worst experience I've ever had.Benjamin W.
I was advised where to pull up and the employee hooked up the trailer to my car. During my move I was pulled over and detained by border patrol and the contents of my trailer had to be inspected. The interrogation and search lasted for hours. Which delayed my arrival to my ending Location. I was advised when I returned the trailer that uhaul had reported the trailer as stolen and that was the reason for my detention and search. I WILL NOT BE USING UHAUL WVER AGAIN.Kelly J.
When I dropped trailer off at 4. No one was there. Someone in a truck drove by to see what we were doing. Advised we were dropping off a rented trailer. We were told'we we're all set'. But actually, we needed to use the ap to prove we dropped off so now I have a $20 charge I have to dispute.Rae L.
The folks at the rental location were very friendly and helpful.Jonathan B.
The back of the truck was dirty and had leaves in it. I also specifically asked for a dolly and paid for it too, but they never put it in the truck. I also asked for a mattress bag and they never provided that either. Staff was rude. Will never use u haul againThaddeus K.
When I took the truck it was dirty and I had to clean it before loading my stuff into it. The lady never said I needed to check my rent in on my mobile device so they charged me for 3 days when i had the truck for 8 hours. Also charged me a cleaning fee when i cleaned the damn truck 2 times once when picking it and before i dropped it off. Trying to get a hold of someone is nearly impossible and at this point knowing I was charged for it for an additional 2 days I am very angry I had planned on renting another one this weekend to finish moving but now I am not so sure I will ever do business again with UHAUL after this experience.amanda T.
It is okay the way it is.steve G.
Need to reimburse me for the cleaning that was not done inside the box , thank youPAUL M.
Provide vehicles with gas tank full vs. 7/8 full. It is almost impossible to refill the tank to exactly 7/8 even with the scale provided.Greg D.
very efficient. friendly and professional. check out was fast and straightforward. this will be our new go to auto service shop!ANDREW H.
I have rented from uHaul many times but now I have to help with the maintenance when I return a trailer. I returned the trailer to the spot I got it from then went inside to check out. I was told I had to go back and hook up so they could check the lights. Since I was running late for an appointment, I told them I would return in an hour - which I did. Just so I could hook up to check the lights. The manager said this came down from uHaul. Not too customer oriented.Arvid D.