Half of the drivers side door handle cover was broken so you could unlock the door with your fingers. The inside drivers side window handle was also broken and the biggest problem was the latch on the back of the truck to keep the loading door shut was broken, I had to use bungy cords to keep it closed. I don't think I should have been charged for this rental due to all the issues. I will not book with that location again. Misty Tait
MISTY T
US 1 General Convenience Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T1Y6Z2
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Completely garbage service. Accidentally door got locked while key was inside with truck before we could've used it . 0 co operation from owner , no spare key they had . Never rent their truck .
Khushmeet TThe vehicle was very dirty from outside and needed a wash. Also I still didn't got the receipt for the transaction after I dropped of the Uhaul and also didn't received $20 back yet.
Gurkamal GThey charged my credit card more than my receipt amount. I have not been able to get refunded the difference due to my schedule.
Micheline GI couldn't find it. It wasn't at the address listed, but one block away, which is unacceptable since I have a broken foot. I had to ask at FOUR different stores where the UHaul store was because there is no visual sign indicating where it is. Representative meant well, and seems to be a nice person, but she is too slow and appears to not be knowledgeable about UHauls' computer system.
Alexandre K