Merci
Roderick M
Shell On King Street
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cambridge, ON N3H3M9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Easy drop off and friendly service. Process was super easy
CRAIG SThe location and the staff were satisfactory, but overall I was not happy with the whole rental experience. Basically their automated system sucks. I booked a 10ft van at one location and they confirmed my reservation then the evening before I was supposed to pickup the truck I got an email that it had been changed to a 15ft truck at a different location. I responded that I didn't want a bigger truck because I wasn't sure I would be able to get it into the laneway where we had to unload. I didn't get a response until the next morning when I was on my way to pick up the truck. The person that called informed me that the truck I had ordered and that they confirmed had already been committed to another customer. He said that U-Haul's reservation system works off inventory at each location but doesn't take into account previous reservations. He offered to switch my reservation to a third location, much further away (therefore more cost in mileage charges and fuel for me). Since I didn't know where the third location was I decided to stick with the larger truck at the second location and fortunately I was able to get the truck into the narrow laneway to unload it. The whole process of checking in using cell phones, with photos of my license was very uncomfortable. The idea of a gas station attendant taking a photo of my drivers license made me nervous. I don't know if that was his personal cell phone or who those photos may have been shared with. If I have to rent a truck again U-Haul will be my last choice. Hopefully I won't be a victim of identity theft as a result of renting with U-Haul
Ernie WThe inside of the truck was wet
Mesha GI did the self checkout in the app but the employee said that it didn’t show complete on his end. I showed him proof of my checkout and he continued to ask me to speak to his boss of the phone. The boss was rude and it had been a long moving day and i had completed everything and returned the truck yet i was being interrogated and told not to leave. 350 dollars paid and this whole experience with UHaul was so stressful and upsetting. The truck itself was no issues and clean and in good working order. It was the customer service throughout the day that was appalling. I’m shocked that this is was how a company like UHaul can operate.
Rachel S