The agent on the phone should have said it was a drop box location, when we got there we were told we needed to download the app and get a number to open the box for the key, which the person on the phone who i rented it with never told me this.... so after calling and being on the phone for over 1 hour and 40 minutes I was transferred to a representative, who got me the code in 5 min. Why couldn't that have been done after the first 5 minutes on the phone?Joseph E.
Moving Truck Rental in Carneys Point, NJ at Riehls Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Carneys Point, NJ 08069
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Carneys Point, NJ 08069
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Learn about the business. I had trouble getting my key a call the pickup location and they was no help so I had to call uhaul which took them 45min to pick up. Time wastedSenora H.
Make sure you confirm the location for someone to rent the truck and not send them completely out of way adding additional costs to already too expensive rental.Lisa B.
More clear directions and more clean location.Michael S.
ABSOLUTELY THE WORST EXPERIENCE I HAVE EVER HAD RENTING ANYTHING. YOU PEOPLE ARE ABSOLUTELY WORTHLESS.BRIAN R.
Very nice personnel.Austin R.
After hours drop off. Midday Saturday. Not a very inviting appearance.Joseph N.
Just had drop off keys in drop box. Lot is big .not a small lot. Nice spot.Warren H.
They over charged meLateef D.
Service was great, he was busy with a customer but still addressed me and let me drop off my information without waiting. Very friendlyRebecca L.
find a new line of work renting vehicles is not it! uhaul is the WORST..The list of what they did wrong is staggering....joseph Z.
Nothing service and price was better than expected!!!Bryan S.
It was great in and out with no issues everything was ready to goRobert L.
I did not appreciate the pickup location being changed the morning of pickup, but I understand that I need you more than you need me. At least the new pickup location was close by and the gentleman who helped me was very nice.Monica O.
The agent was well informed and very helpful. It was a pleasure working with him.michael W.
thank you!Barbara W.
Ed was amazing!paul C.
The Uhaul which was rented to me by Ed Wilkins he says was clean enough. I didn't expect it to be immaculate. It's was the or one of the largest Uhauls they rent and it was an older truck. It took me about an hour to rent the Uhaul, because the computer system kept saying it was already rented. It drove fine. Nothing was majorly wrong until after I got home and looked at my receipt which they said they couldn't provide to me until about an hour later. I would be emailed the receipt. I asked how do I make sure the billing was correct and was assured verbally that it would be. When I got my bill, I was so pissed off. I made sure every piece of trash was removed before I left the truck. The only trash was a couple of empty water bottles. The stuff being moved from one location to another was some kitchen chairs, a recliner, two tables, a couple shelves, and a few miscellaneous boxes of household items. We weren't moving mulch, stones, trees, bushes, dirt, sand, or anything whatsoever that would leave a mess. The truck was left in the same condition as when I got it, and the man said everything was fine when he inspected it. But when I got home, and checked my email the bill had an additional $50.00 cleaning fee plus $3.31 for tax for the cleaning fee. Again, the man said he inspected the truck and it was fine. I moved nothing that left dirt and filth. They were basic household items. And I removed the water bottles. I couldn't believe he tried to rip me off. I called Ed Wilkins who'd I'd spent about an hour with because he could'nt figure out his computer the day before and asked him why he didn't say anything about the cleaning fee when I dropped it off. I told him I removed all trash. He had it inspected and said nothing, but refused to give me my receipt. So when I left, I had no idea there was going to be an extra $53.31 charged to my cc. He then said he couldn't reverse it. I had to call customer service. I wish I remembered the ladies name, and I'd appreciate it if any Uhaul supervisor reads this to applaud that lady for her professionalism and pleasant demeanor which kept me as calm as possible. She did refund my $53.31 after calling Ed Wilkins. He after lying about the condition of the Uhaul did agree to "make me happy" and said it was ok to refund my money to make him I believe look like a kind and reasonable Uhaul vendor. But I believe he was trying to get an extra $50 added to the deal and figures most people wouldn't say anything. I just don't want him taking advantage of others like he tried to do to me. If anyone thinks I would wait for about 20 minutes to get a hold of someone at Uhaul and take my time to write this comment just for kicks, because I'm a habitual complainer, or I just have nothing better to do, you're mistaken. Just want to prevent others from being ripped off. Shame on you Ed Wilkins!eddie R.
Service was great.frank N.
There was a issue with our pick up in general. One truck was low on fuel.DRIVER C.
The person that helped me was a complete Jerk. I have never heard that kind of language coming from someone his age. He foul mouth cursed the computer the whole time there. What took 40 minutes to puck up the trailer, should have taken about 5. I will NEVER pick up a trailer at that location again.William S.
Lower the price on miles driven.ralph P.
This was a big help ... it was fast an easy to get !! Thank youIRA R.