This location does not take incoming calls. It would have been nice to speak to someone to clarify things. The experience was very good except I think U-Haul should take responsibility for their locks not functioning in the cold. People who are moving do not have lock de-icer handy. This should come with the truck, in the glove box.
Paul D
Roy Equipment Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Casselman, ON K0A1M0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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We had to open the gate, make it through the snow that wasn’t cleared de-snow and de-ice the truck, the km were not recorded after the last customer, the back of the truck was filthy with dirt and garbage and blankets thrown around. Plus I wasn’t allowed to pick my own location and had to drive 26 minutes to pick up my truck which accumulated useless km that were not my choice. Worst location by far!
Annie GBooked U-Haul online. Show up to pick up for 8. Location was not open until 9. U-Haul was locked in compound so I could not pick up with my online reservation as planned. Had to wait for owner of location to show up and let me in. Very unprofessional services
Eric IThe trailer did the job.
Melanie BI was treated very poorly upon the pick up of the truck in Casselman I was called vulger names by the dealer I do have a friend who witnessed it all and I'm about to file a complaint against Uhaul about this They gave me an unsafe vehicle I had no choice but to take it to move my family to our new address I still do not have my $100 deposit back yet I do want a little refund from this horrible experience I had to have roadside assistance come het the truck and I had to wait several hours Worst experience ever Refund my money is what uhaul can do
Darryl B