Very helpful and friendly
Duane O
Lucky Stop 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Castle Hayne, NC 28429
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The owner Tony refused to help me off load the trailer, the tongue was very heavy and required two people to safely remove from my truck. He did not close out the rental on 12/8/23 at 11:45 AM when I dropped off equipment and I had to go back on 12/9/23 to get them to close out rental. I called customer services and complained about having to do this.,very frustrating and inconvenient for us. I feel we should be compensated for the inconvenience of the drop off service
Neil LThis location did not know how to process the rental on the tablet. They gave me the table to see if I could figure it out. I literally rented myself the trailer. The location did not know how confirm that the trailer was hooked up correctly to my vehicle. I was told "I don't know anything about trucks or trailers". This location also did not know how to return the rental either. Luckily the person who checked me in was younger and could figure out how to work a tablet. I had to wait 20 minutes to get the trailer returned because there was only one attendant and he had to cash customers out and not be able to help the U-Haul customer. This location should not be able to rent these vehicles. The whole experience was awful and I should receive my money back for renting myself the trailer and not getting confirmation if it was hooked up correctly.
Evan PGood location; close to home.
William MI honestly cannot think of 1 thing to improve that site. The mgmt was courteous, kind and professional and the equipment (Car Hauler) was in great condition.
David T