Manager Tyler at Ninja Nation absolutely destroyed my customer experience. I rented a U-Haul truck on-line. I returned truck with the same gas amount as was present at pick-up I have photos. Tyler charged me an additional $10,92 for 2 gallons of fuel. That's $5,46 per gallon for a BS and fraudulent charge. When I asked to speak with the Manager, he advised he was the Manager, that he'd assessed the add'l fuel charge, but refused to discuss. Only offering for me to call U-Haul. To date, no call back from U-haul. DO NOT USE NINJA NATION FOR ANY SERVICE OR BUSINESS RELATED MATTER!!!!
Michael H
Ninja Nation
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Centennial, CO 80112
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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only issue was truck wouldn't go above 75mph which in denver metro area can be a bit risky trying to merge etc in traffic
KATHRYN STrucks need more routine maintenance had continuous trouble with truck dying and not wanting to start for hours at a time. The inside was not kept clean. Reservation was not ready for me to do online pickup had to call customer service spent over an hour and 15 minutes on the phone before even getting in the which ended up putting the rest of the day completely behind and everything we did reservation was guaranteed to be available when we got there and couldn't check in couldn't do any of the checklist couldn't do nothing cuz it said a truck had not been assigned yet. Overall not good customer from start to finish from the rental to dropping the truck off it was not a good experience it was definitely way more effort than it was worth
Jennifer MVery easy drop off process.
Stevan YThere was dog hair in the car and there were only 22 miles left in the tank (practically empty). Had to pay for gas and left the U-hal with MUCH more gas than it came with. We would like to request a refund of $100 for the gas at minimum.
Mackenzie B