Hard to drop off via the appThomas K.
Moving Truck Rental in Champlin, MN at Acorn Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Champlin, MN 55316
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 5h pm
- Sam : 10h am à 3h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/5/2021: Fermé
- 9/6/2021: Fermé
- 11/25/2021: Fermé
- 12/25/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Champlin, MN 55316
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very easy transaction.James H.
Online check in needs a lot of work. Not user friendly, took 45 minutes just to get the vehicle. In person check in override would be nice when encountering issues.Jacob R.
Let them know they have to drop it back off at that location. I requested a different location.Jeremiah J.
The gal at the desk was very helpful and she was just really pleasant . She was great customer service skills. I am sorry I don't remember her name . Sincerely KellyKelly D.
1. I was told by a lady on 11/21/20 that a dolly was already in the truck, it wasn't when I picked up the truck. Had to pay extra if needed. 2. When I picked up the truck this other lady was kinds of short and not very friendly. Seemed like she didn't want me there. Maybe because of COVID? 3. We found a used mask or string bikini bottom underneath the middle seat. 4. I won't be back.Bob P.
The young lady working was super nice and made it super easy! She is very well trained and a awesome employee to have their!Christian P.
If U-Haul is going to do business with vendors who do not accept cash payment, it would be valuable to the renter to know that well in advance. Acorn would not accept cash, the young lady at the counter was quite unsympathetic to this issue, and your website did not make this clear.Steve K.
More friendly staff/customer service and sanitizing wipes in vehicle due to being dirty and garbage on floor. The Garbage on the floor and poor customer service made me want to wipe vehicle down with sanitizing wipes, besides those issues every thing else was good so thank youJustin K.
Sara does a great job!Mike K.
No complaints. I would just like to add that because of the young woman who helped me, she has dark hair and she was the only one working, I will be coming back to that location next time I need a Uhaul. She was very pleasant, made it so easy for my first time, and gave us water bottles. We ended up refilling them all day long because it was so hot & we forgot water.Emily T.
Work on website.Sharon A.
Your online truck return quite frankly sucks. I had to spend 15 minutes of my time doing your employees job. Used to be i dropped off a key and left, apparently that was to easy for your customers so you dumped the responsibility on us. Based on this alone i will not rent from Uhaul again.Adam W.
Staff late to arrive on the Sunday morning. Truck was OK at best. Made weird noses all through the journey. Got me there. Not the happiest person I've been served by.Alan L.
Charged me 97.00 which made absolutely no sense when the truck was only 29.00 you guys get over on people.Destiny H.
I had a very good experience checking out and in via app on my phone. That was supper convenient.Elijah M.
Sara the location manager was fantastic...Ray M.
The employee at Acorn would not help me and told me I had to use the app and was not helpful. I requested and I believe paid for an appliance dolly- which was not in the truck.James C.
This was an easy and painless process. We were given the attention a customer needs and we will definitely recommend this location! Thank you!Katheen A.
Everything worked great. I can't see where it could be any better. I would use the same services again and also recommend you to anyone moving themselves. The people on both ends were friendly, helpful and professional. Michael Dietermicheal D.
The manager of the store at Acorn mini storage for renting the U-Haul was precise. It was quick and painless. And was pleasant to work with her on renting the unit.David B.
I will explain why U-Haul has lost my future business by a sequence of events based on my experience. I had a guaranteed reservation to pickup my U-Haul truck at 7pm on 10/6/19 at 1225 Hwy 169 N, Plymouth, MN 55441. Once arrived, the TruckShare app wasn't providing me a code to retrieve my key in the lockbox. I called customer service. My call duration was 41:50. Of which, I was on hold for about 39 of the 41 minutes. I was transferred 3 times, and that was only one of the several calls. This was only to find out that U-Haul admittedly forgot to stage my truck for me. Not only did they forget, but they also scheduled me to pickup my truck at a location which does not offer out-of-state travel, which somehow slipped their mind when sending me my pickup/dropoff confirmation email. I then had to drive 30 minutes to Champlin to pickup a truck that allowed for out-of-state travel. How much fuel was in the tank? A quarter tank. Cab was filthy with dog hair. Tire pressure was low. Once I filled the tires, I hit the road. During transit, noticed the front right tire was leaking air out the nozzle and was down to 24psi. I called customer service and spoke with Kevin. Kevin wasn't even able to track down my reservation when I gave him my phone #, confirmation #, email #, phone #. U-Haul's failure to coordinate logistics resulted in a $50 voucher to me which does not serve justice for my time and frustration spent with you. That's only 5% of my invoice total. For these reasons, I can confidently say I will be resorting to your competitors in the future unless you make this right by crediting far more than $50 to me.Andrew S.
The driver's side floor and inside step was very muddy. I spent ten minutes trying to clean the mud from the floor so I would not drag it around during our move.Martin R.
Excellent staff.CHAD S.
Tell us the charge on the miles before we tell you guys how many miles we are going so we can be accurate because if you have to pay 29.99 for a day and say you're going less miles you end up paying more money if you exceed your mileage which you already pay 29.99 for the entire day it don't makes any sense.Verney C.