Very nice guy, Helpful and friendlyRichard B.
Moving Truck Rental in Charleroi, PA at Monacks Service Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Charleroi, PA 15022
Services dans cet établissement :
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Charleroi, PA 15022
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
He is such a nice and caring man. We were having trouble with remote check in and he quickly took care of usDonald S.
mr . monack is a bit quirky, but an enjoyable gentleman. He needs an updated computer, as his occasionally malfunctions; it did exactly what was needed for my reservation.earl T.
Be advised that the trailer had a leak in the roof. Some of my personal effects were wet. I have Informed the drop off of the off-normal condition and showed them the spot that leaked.ROBERTE M.
This was our second time using this location. We love the service here!!! Such a nice helpful man!!! We will definitely use this location again. Thank youRobin R.
Cheaper pricesAnita M.
Great serviceDavid G.
Very helpful and accommodating. House closing was pushed back a week but Monack's was able to provide a Uhaul for the following week as well as an additional Uhaul once we had quickly filled up the first one. I would highly recommend this Rental station!!!Christopher W.
Very nice kind man!!! Thank you for all your help. If we need a U-Haul again we will definitely use this business.robin J.
The reserving of this truck was a joke. Called U-Haul Tuesday evening to reserve 20' truck for Friday a.m.. was told they didn't have one there but should have one by Friday. Double checked Thursday & was told the same. Stopped in Thursday at Cheat, Tyron rd., location. They didn't have truck. Told them I'd tAke a 26' or the 20'. Susie at Cheat location was great. Worked all day to secure a truck. Susie said she found one at a location 34 miles away, can't remember name of town. I looked on line and it said it was a 15' truck. I called that location and they said no one was there and would not be any one there until Monday. I called Susie at Cheat location and told her the wedsite said 15' and that is not what I needed. Susie again got on the phone with traffic and found what we ended up with but we had to travel an hour away to secure. Very stressful when you are moving and have to pack a town home of items and told you will have a truck. My wife and I traveled from Lexington, KY to Morgantown, WV to help our Son make his move to Christiansburg,VA.. Were told we will have a truck only to find out we didn't. Had to travel another 2 hours to and from to get a truck, load the truck, leave 3 hours late to make the move to Virginia. Very disappointing, stressful. Truck was nice, people at both locations , Tyron and McKean were great. Traffic was a joke and ruined the whole trip and experience.steve M.
Longer open hours.Russell L.
Wanita from customer service was amazing!!! Thank you!!Oladipo O.
The overall experience was excellent, keep doing what you are doing.DERREAN D.
In and out on arrival and return, owner was friendly and helpfuljeff T.
Gentleman was very nice and helpful. Came out to greet us and got us checked out in a timely manner.DEBRAM D.
The representative was very thorough and respectful.William P.
Hilarious guys who worked there. Friendly.Erin D.
Moved 4 months ago and didnt get charged half this cost.Austin G.
Service was great. Truck was clean and ran smooth.Misti B.
The worst experience. U-Haul picked a truck and location that was 40 minutes away costing more money in fuel. Also very bad customer service. I will go with other options next time I need a rental.Jason B.
This was listed as my "preference" for drop off, but there was a ligation significantly closer to my house. When i tried to change the drop location i was told that I had agreed to tis location when i spoke with them on the phone, but I did everything online. I was told there would be a SIGNIFICANT upcharge to change my location. Overall this experience was not at all up to the standard ive come to expect and enjoy from uhaul.Bob F.
They weren't ready for me to pick it up. He had to email other uhaul customers before he'd pull up my information. He couldn't find the keys. And insurance was added that I specifically rejected; he offered to take it off if I wanted him to cancel it and start over, but I was under a time crunch and couldn't wait longer. The whole pickup experience was 20-30 minutes ?? The vehicle said low tire pressure and I was told to ignore it because it has a bad sensor.Sara H.
On 10/29/19 i order a 15ft truck to be picked up in Pleasant hills PA on 11/01/19 and returned in uniontown pa on 11/03/19 , I received email telling me the truck was ready to be picked up 11/29/19 and return on 12/01/19.I then made my second call to correct the issue & receive the correct email. On 10/30/19 I received call from uhaul in charleroi Pa telling me I was to pick up the truck there (23 milesAway) by 4pm on friday. Call 1 800 for the third time telling this not the correct location and the time will not work with my work hours. Joe from uhaul told me to pick up the truck a day early and i wouldn't be charged and gave me 50 extra miles, but told me to call him when i got to charleroi, So i made my forth call to 1 800. and joe and the location owner worked it out, I receive a text when i left uhaul in charleroi telling me the truck was due back 11/02/19 not the agreed 11/03/19, So i made my fifth call to 1 800 and joe answered and said its only a two day rental . i told him how incompetent this whole process has been and I was give the extra day less than a hour ago. Joe told me he already gave me the extra 50 miles and he'll GIVE me the extra day because he's tired of me calling and complaining.I asked to speak to his manager , Joe told me to call tomorrow and asked for Robert. Next day made my sixth call to 1 800 and spoke to Robert ,I told him my point of view and asked for a email to confirm 3 days and 50 extra miles returning truck in uniontown pa. That evening I received a call from 1 800 uhaul telling me to return the truck to somerset Pa 53 miles away from uniontown, I said no way i'm taking it to uniontown that was the agreement, The young lady gave me the address of 318 E, Main St. Uniontown. When i got to the address it was a empty build , uhaul move out the month before.So i made my seventh call getting a correct address . INCOMPETENTThomas C.
Again, need a small ramp for larger trailer.Peter D.