DON'T RENT FROM HERE. I ordered my truck online only to have the truck not filled and the lock still on the back with no combo. Luckily, I caught the lock before I departed. The equipment I ordered wasn't on the truck, and I ordered the truck at least a week in advance. The staff wasn't that great and had me switching between personal cellphones talking to the actual boss that wasn't even in the office.
Thomas T
West Ashley Motors
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Charleston, SC 29407
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Very good option for moving
Neicar GThe owner ran out as I was completing my 24/7 ride share yelling at me that he has no room although my drop off was set to the location. Lot was very tight and unapproachable.
Chance RDropped off 15' van before West Ashley Motors had opened for the day. Parking lot was crowded by was able to fit 15' van. Recommend alerting drop-off customers as to location of drop box.
James HWe were not told a lock box at pick up . We did not receive directions had to call was on phone with 3 different people . Went to pick up truck 22 miles away when there was a place within 5 with trucks people and close . Went 22 miles to get truck 22 miles to park k truck and then went to our destination. . Then got charged for over mileage . Picking it up was not. Good experience . Dropping off was great !!! We didn’t get truck out of lot till 4:46 and we dropped it off early at the other spot . Mileage and lock box and it didn’t work with 3 codes . Just was a hassle and if i didn’t have a smart phone and be able to handle all the online directions we would of never picked up truck ! Sad that this is the way it was. Other location was open with people and was OPEN !!!!
karen g