Loved the ladies working. They were awesomeBETH ANNE K.
Moving Truck Rental in Charleston, WV at U-Haul Moving & Storage of Patrick Street
Pour nous contacter
Charleston, WV 25312
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Charleston, WV 25312
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Excellent service from start to finish. Farrah was extremely pleasant when I returned the truck. It is nice to see someone who likes their work and takes the time to make the customer feel welcomed.VERLA P.
Have a key drop box close to where the truck is actually dropped off. Had to search for it. Overall was easy to drop off and get out.JAMES WILBURN R.
The call center was atrocious they confirmed my pickup and the truck was never there. Thankfully the helpful people in Charleston made my move happen. I'm very disappointed with the booking process.AMBER ROSEANNE H.
Do as much as you can online, it will save alot of time. Fastest rental I've ever done.Christopher Eri W.
The drop-off location wasn't clear. I entered where it said Equipment Return and then saw a garage door that said "U-Haul Trucks" so I pulled in front of it. It opened and a siren started going off, so I was really confused and concerned. Still, I pulled the truck inside and left it there, but then couldn't find where to leave the keys. I had to walk all the way around to a dark, unlit side of the building to find the key drop (and probably where I was supposed to leave the truck?). I'd suggest some additional signage and/or at least some good lighting on the side where the key drop is.Delford C.
Better drop off areaMICHAEL TODD B.
I did not get an email copy of invoice.TOM TITUS F.
I had an excellent experience with U-haul. I rented a trailer for one day and end up keeping it for 6 days. They were understanding about the extension and they didn't call me to harass me about me having it that long . They called me 2 times to check. Excellent customer service is all I can say! Thank you.AKINASANYA N.
So the Uhaul I rented had no problems but the window wiper need replaced (not a issue at all). When I stopped to put gas in the gas tank I found 2 used needle syringes in the gas cap. THIS IS ABSOLUTLY UNACCEPTABLE!! When I showed the person working in your location this upon dropping off my truck his response was well there's nothing I can do for you since we can't verify where this came from! Then he told the guy working with him, well this is something else we are going to start having to look for! My kid has been playing around this truck for 2 days. I live in a heavily patrolled gated community and I moved to one also. There are security cameras around both my houses motion activated where the truck sat over night, and I would've been alerted to someone are the truck anytime it was in my possession! I DEMAND my money refunded! I understand you all opened this location in a bad part of town, but this could've been handled ALOT better!! Please contact me soon or maybe just posting and tagging Uhaul on Patrick street might be the better route to go here!Theodore R.
Have used you for years with kind people & quality equipments . YouKENNETH GENE H.
Make sure truck is in working orderKIMBERLY RENAE A.
Quit screwing me over on gas. Help employees be more knowledgeable.Mazie E.
I am still waiting for a copy of my bill I was given a verbal of 108 and that was it. the other location had emailed me my return receipts with in the hour of the vehicles being returned.MICHAEL B F.
Every time I need to return a truck after hours it won't allow me to get passed the ending. So I'm never able to check the truck back in. This time they tried charging me for the entire weekend. It was resolved, but something needs to be done. Also the gas was a hair short, like barely and they charged me $18.Devona T.
I did not interact with anyone, since it was a Sunday drop-offROBERT P.
Include all requested equipment in the truck when left for pickup. ----- I'd ordered an appliance dolly but it was not included and as my pickup was scheduled for 5pm, at/after closing, there was no opportunity for resolution. Further, while I'd spoken with online chat representative "Kim" before taking the truck to ensure she was notified that the dolly was missing - and she assured me that she would remove it from the reservation -- I still found that entry on the bill when completing the return of the vehicle.John K.
Friendly, helpful staff.ROBERT M.
It's really good place , couple weeks ago I rented from another place in Walton, WV and I returned truck they charged me a cleaning fee , it wasn't dirty I made sure it was swept out but she wasn't very friendly at all.KEVIN VAUGHAN L.
excellent service!PREM RAMON C.
Rented a utility dolly and one was bot in the trailer didn't realize till it was too late to go backCHRISTOPHER LEE B.
Very quick and efficient. Friendly and positive.Vicki M.
We were not able to return the U-Haul or make changes to our storage unit due to the nationwide server outage yet we're charged for the additional days. I will be disputing the charges.Albert M.
Have some compassion/concern for your customers after placing their lives in jeopardy due to U-Haul's poor maintenance.FREDERICWEISER N.
I went for after-hours drop-off and both the UHaul website and the customer service phone line were down so it was a little stressful not knowing what to do and being worried about a fee. This location called the next day to make sure I knew everything was ok. Very professional and thoughtful!Kimberli M.