Everyone on-site was very helpful and went out of their way to make sure my trunk rental was a successful experience.
Kimberly K
Amity
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cheney, WA 99004
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
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no one was there when I returned the truck so I fueled it, parked it and put key in drop box
ARLIE IKnow what size truck you're actually giving your customer. Was charged $29.95 for at 19.95 size truck. Was told it was a 15 ft truck and given a 10ft truck key. Agent at the counter said they were sold out of the 10' trucks. And when returned the truck she said ohh. And never was refunded.
JOSHUA HI showed up on time for my reservation. There was no U-Haul representative on location at this location. The employees/owners of this location(at an auto shop) were less than helpful. In order to complete my reservation I had to wait to download the U-Haul app to my phone - with my own data - and switch my reservation to a 24/7 pickup reservation and go through the reservation on my own. AGAIN, THE OWNERS AT THE LOCATION WERE UNABLE/REFUSED TO HELP ME AND I HAD TO PERFORM THE PICKUP ON MY OWN. Due to switching to the 24/7 reservation there was a further delay because the automated system flagged my photo for some reason. I was forced to wait almost 45 minutes after my reserved pickup time when a U-Haul employee finally got to my request for help and allowed me to retake my photo. Apparently it was flagged because I was wearing a hat. HOW REDICULOUS! I have used U-Haul multiple times in the past and had no issues. This is my first time with U-Haul having an issue with a reservation. I'm very disappointed. I will not be returning to this location for further rentals and will recommend that nobody use this location. Unfortunately there is not a 0 star rating.
Jesse CThey are not open on Saturday like they claim to be. Had to use the horrible u-haul app, which kept crashing, so turned to the equally poor u-haul website, which also kept crashing. Note: Amity cannot do anything about the u-haul technology crashing, that just made the whole experience with no one on site much worse.
KEVIN C