I was not provided a drop off address by the people I rented from, just a city. I called the 800 number and waited for 30 mins before someone answered and gave me the name, address and hours of operation of the drop off point. I arrived during business hours but no one was there and no one answered the phone number listed. There was a key drop box by the door THAT HAD THE KEY FOR THE LOCK BOX HANGING OUT OF THE LOCK! I called the place I rented from (because I didn't want to wait another 30 mins on hold) and was advised to check-in the equipment online and was assured I would not be responsible if someone stole the vehicle after I left. This still made me uncomfortable, I took pictures of everything. I don't think I'll be using u-haul next time.Howard A.
Moving Truck Rental in Chester, SC at J&W Pawn Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chester, SC 29706
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 10h am à 5h pm
- Mer : fermé
- Jeu - ven : 10h am à 6h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Chester, SC 29706
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 2 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck bed had not been swept out and the personnel forgot to include the moving blankets and dolly I rented.Kimberly F.
Please change pick up time! This location opens at 10 am NOT 9 am. I would like a $75 credit because the pick up time was an hour LATER than listed online. And I could not get all of my items moved due to the hour delay.Tatanish C.
There is not enough room to park the return trucks no one was there no one there to check truck in.was not sure what to do with the truck keys .so had to call the Wilkerson store to find what to do...now the next day when the lady call me back About the return she was very nice.Now I don't think I should be charged for the extra miles it wasn't my fault.Doris H.
We visited both the Bluffton and Beaufort locations. Both very clean and welcoming staff. We felt very at home and listened to. Stacy and Jack, our movers, we the kindest and very helpful. Both were very knowledgeable and knew how to treat my belongings and me with respect. 10 out of 10 all around!Amanda R.
Using the mobile share was a bit cumbersome and I was overcharged for gas. The truck we had reserved was inaccessible due to being in between 2 other vehicles. Had it not been for the owner driving by the closed location our day would have been ruined. My ratings do not totally reflect on the location but the mobile share process. It took us nearly 2 hours to finally get into a truck. Please check our bill for the over charges and if possible reimburse the $58.88.Derek L.
Quick and easy rental process. Friendly, knowledgeable and helpful staff. Perfect transaction!Phoebe S.
Handy location, easy accessSteven P.
I wanted to rent a 15 foot truck and since one wasn't available I was supposed to get a 20 foot truck. Somehow my reservation was cancelled. Then I received a call from a Uhaul rep and she said the truck was available. I called this location and she did have the 20 foot truck. I was scheduled to pick up at 5:30. I was called at 3 and said their was a problem. That truck wasn't available and the only thing they had was a 26 foot truck. I took this truck bc I had to have a truck. It took alot more money to rent especially the gas I had to put in it. She said she was giving me the truck for the same price as the 20 foot truck but I don't know since I never saw an itemized list. It ended up costing me $240 plus $46 in gas. The total mileage was around 85 miles. In the future when you reserve a certain truck you should receive that truck or uhaul should make sure that a certain truck is available before you can rent it. It proved to be a difficult day because my daughter was moving from an apartment to a townhouse. It is extremely difficult to drive a 26 foot truck through small parking lots that are usually associated with townhouses. We were blocking the parking lot at times and some people had to move their cars so we could get the uhaul into several parking places. The 15 foot truck would have been the perfect size.Lisa C.
The AC did not work in the truck.rick F.
BEING THAT I ALREADY ORDERED ON LINE IT SHOULD NOT HAVE TOOK 30 MINS IN THE OFFICE THAT WAS VERY ANNOYING!Ukisha W.
U-Haul staff were very friendly and helpful.BILL A.
No clue on how to operate uhaul computer program. Took 45 minutes to rent an autotransport. Also tried to rent a dolly from Palmetto Storage and they could not figure out the uhaul program. Is it the usera or uhaul? I will not rent from either uhaul representative in Chester SCTRAVIS H.
The 10ft truck we ordered did not come with a ramp or a dolly so if you expect one check before you get itjanice V.
Everything was perfect, Thanks!!!Tim W.
One way to improve is to not smoke in a customer's face while we are waiting for the paperwork to be processed.Rashad A.
After we rented the vehicle we got in it to drive away and it didn't start. We went back into the store and the proprietor of the establishment had gone to lunch and left her friend behind the counter who did not know how to help us. We had to sit around and wait and next or 30 minutes.Sam D.
I was over charged. I ask for a smaller truck, they didnt have it. So they charged me for a bigger one. N my tvs got broke bc of itJulius P.
No one was there since it was so late at night.Christopher K.
Took an hour to get the truckdustin P.
We were told it was a 10ft truck and when we picked it up it was 20ft. We opened the passenger door and the weather stripping fell off. It poured rain and the cab leaked soaking the passenger. It was a one way trip and it didn't cover enough miles. I have rented alot of uhauls and have never had a problem getting the right size truck and not having it leak. I would like to have the extra miles covered in the one way rental since it was very noisy with no weather stripping and a wet trip for the passenger. I hope you can help us with this problem. Thank you Stephen and Kelly Reisstephen R.
The person at this location was wonderful,, extremely helpful when I kept encountering issues with the uhaul website. Uhaul needs to improve its websitedavid G.
Took over an hour to get the trailer....people there were rude and unhelpfulBeth D.
They were closed when I dropped off the tow dolly I'd rented and I couldn't get the location setting on my phone to work for a self check in, so I called and talked to someone on the phone, who did a dispute, to make sure I wasn't charged extra. She was very helpful.Jeremy C.