Excellent experience! Friendly staff!SERIFATOLUWASEUN A.
Moving Truck Rental in Chester, VA at Walthall Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Chester, VA 23831
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
To make sure that the equipment is clean and have the right amount of gas as promised. Also it would be helpful to know ahead of time if the equipment needed will be there. I drove 40 miles to get my complete equipment and 40 miles back. That along was 80 miles that I ended up paying for.HERMOGENES R.
Check the gas before excepting the vehicle they tried to charge me for gas when I filled it upTyler T.
Everything was quick and easy. I was surprised they had the size truck I needed being that it was short notice.CHRISTOPHER M.
Actually I really can't give you that kind of criticism at this time, because everything including the customer service was perfect. The customer service rep, Mrs. Nina Givens is friendly, personable, and professional. She did her absolute best in order to accommodate us. She is an excellent customer service representative. LOVE.WILLIAMDORIAN C.
My initial drop off was Central City Towing & Garage, Chester VA and they would not accept my vehicle at drop off as scheduled. The representative there said they should had listed them as an authorized drop off. He was too friendly and told me I have to go find another place to return vehicle. I came to Walthall Self Storage and the representative did not want to accept the return either and she tried to send me off to another place too, but I stood my ground and told her the manager told me the day before I could return the vehicle there. Then she did the paperwork to accept the return. Two bad experiences trying to return vehicle.Eston J.
Great customer service. Very helpful pleasant knowledgeable and quick.SCOTT M.
The management team here is absolutely amazing!!CAROL H.
Very clean and pleasant office. Staff was very helpful.VIRGINIA L.
The truck was not available upon my arrival. I waited 2 hours before the truck was returned. The customer service agent at the location was nice but did not honor the guarantee rental agreement or receive $50. As a matter of fact there was no compensation made to me for my inconvenience.Tau'Hidah A.
She is very niceeeRobinson P.
The lady that helped me so so professional and nice. She made pick up and drop off stress free. She was fast and help me so much. I highly recommend this locationTeresa W.
Very very helpful. I was able to get in out by making reservation.Rodelia D.
Upon arrival, vehicle could not be obtained, as the overall UHaul computer system was experiencing issues. While the local rep did everything they could to try and alleviate this problem, ultimately they were at the mercy of the main system. Separately, I called the 1-800 UHAUL number to try and get a time frame for the fix, no good response. While I do understand predicting computer fixes is not an exact science, the company may want to review the overall risk to your systems and business models, as this type of issue can cause harm to the brand and for local reps.Joseph L.
Carol was extremely helpful and very professional.Stephanie W.
Not sure it has anything to do with this particular location, but I made a reservation online and the location of my rental changed. I received a notification, but it was not really clear that the location had changed. The change did not represent an inconvenience and I was very happy with the rental overall, but had the locations been more than about a mile apart and I not caught the change my experience could have been much different.Michael M.
Cheaper rates would be nice.Peter W.
Service was excellent!Bolling A.
was very happy with all our results Truck was clean and ready to goRaymond S.
no suggestions at this timeMONICA M.
The attendant was extremely professional, courteous, and got me in and out with my rental in less than 5 mins.James D.
No comment.Jefferson P.
Mileage was incorrect on our contract, it was 30 more miles on the odometer. I notified the clerk of the error and she put it off on a manager. I was still charged for the additional miles.Tyeshia G.
Excellent customer service. Quick and easy! Thanks so much.Wayne J.