The pick up part was beyond aggravating and difficult. It took us an hour to finally get the code and the keys from the truck. We will not use U haul again because of this fiasco. Customer service with your company is a joke. No thank you! We have been customers for years but no longer.
David T.
Houston's Auto Sales & Spa
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chicago Heights, IL 60411
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 1,5 - Cote moyenne des clients
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I couldn't go into the store because there was a vicious dog in there which prevented me from being able to inspect the truck myself. I had to give the employee my license and my debit card and let him walk away with it into the shop. He could have been taking a picture of my information because I had to wait in the car due to the dog being in the shop. Customer service was terrible.
Francie J.Every dealership was fine. The counter-people were lovely. There was a real snafu at UHaul distributionâ€"no trucks available at preferred location (there was), couldn't understand the contract, ignored the reservation for an appliance dolly (had to go to 3 locations to rent one). Again, the counter-people at each dealership were lovely. The problems existed higher up.
Dianne S.I didn't receive a paper copy of my receipt upon checking in... The advisor told me he would send my receipt via email and I didn't receive it. I only received a receipt via email from check out.
Tresura F.He is awesome. Very nice, polite just wonderful
PREEYAH H.