nobody at the location site knew how to help me, didn't know how to access the key, didn't get my key until after an hour after our reservation started because nobody was helpful on the uhaul end or the locations end and we had to extend our time by a lot because of this set back.Amber L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60640
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
When does AI just take over the whole process?Jude L.
The Mobile check in process was burdensome and took over 35 minutes to complete requiring multiple calls to the customer service line and a lot of frustration. I ended up needing to pay the mover addition fees since it took additional time to get the u-haul. I would not recommend u-haul to anyone due to this terrible experience.Abigail Y.
One of the worst renting experiences I"ve ever had. I've had better customer service in jail than this place. No one knew what they were doing, they were rude, ignored me and acted like they couldn't bother. I've never had such and urge to set myself on fire than dealing with this place. Actual u-haul employees were generally help even if they were confused about the situation but they seemed to try. But 90 mins to check in is ridiculous. Someone also needs to talk to your app (both app, and web app) devleoper and either get them to actually look at it or me things its time to get a new person do that job. Its slow and buggy and crashes or just closes it self out making you restart. a constant save on the check in info would be greatAmy G.
FOX YOUR DAMN APP. Andâ€¦STOP CONSTANTLY PROMOTING THE USE OF YOUR MOBILE APP TO COMPLETE THE CHECK-IN OF YOUR TRUCK RENTALS BECAUSE IT HAS NEVER EVER WORKED FOR ME. I also should have been told up front that your company needed to call 2 other individuals to verify my identity, in order for me to use the truck in a state different from my license. That whole check-in process had to be completed over a phone call and it felt like complete BS! I hope to remember NOT to use U-Haul trucks for my moving experience if and when I decide to move again.ALISSA J.