Charged for 2 extra days. Now get to attempt to get a refund. They are to busy to close the contract when you drop off the truck.Jason W.
Moving Truck Rental in Chicago, IL at Priority Tires & Service LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chicago, IL 60651
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Chicago, IL 60651
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great serviceTracey W.
This location was fine, but I scheduled the Uhaul for a different location, was never notified of the change, and then had to drive an additional 15 min in the opposite direction of my destination to get this location. I was late for work and was very unhappy with my experience overall.HENRY S.
These guys are the best. Hustling to make it right and get it done.David S.
Reservation was for 1pm. Didn't get the trailer until 2:30pm. Reservation was for a 5x8 trailer and received a 6x12 trailer, which, of course, provided worse gas mileage. Was charged for insurance separately and didn't want it; this was only noticed due to a credit card notification that indicated my card was charged $32,70 after we left the premises. Also, when assigning/updating the rental for the larger trailer, the return location of the reservation was changed (without my knowing/authorization) from Mpls to Chicago. Therefore, when returning the trailer in Mpls, they were NOT expecting the trailer and really didn't want it since they had quite a few in their lot already. However, they did take it since it wasn't our error. Would never recommend this UHaul location to anyone! Was never offered the $50 reservation guarantee refund by business on the renting end.Jay P.
Johnny was awesome, he really went out of his way to take care of me. Big tip of the hat to him! The u haul website had many features that did not work and was very frustrating to use. I forgot my login and password. The reset password feature did not work. It never sent an email to me.T. Elliott M.
Waited almost an hour to get the rental truck. Very disorganized and lack of communication. They could not tell me what was going on for the first 15 mins. Eventually they told me that they did not have the right truck (one that could go one-way) so I ended up waiting for another 45 minutes while they got approval for me to take another one. I should have cancelled and gone to a different location.Zeno S.
Johnny, who answered my multiple calls asking for help at this location, was an amazing support and he made my experience with Uhaul a fantastic one. So grateful for Johnny and I hope he gets the appreciation and acknowledgement he deserves!Whitney V.
This is the best u-haul experience I've ever had. 10 stars!Julia K.
I was quoted by the Uhaul Rep $1350 with all taxes and the comprehensive insurance. I wasn't able to secure the reservation till the day before and when that came i was informed that the the lowest Uhaul could go was $1407 which meant i could've gone with the cheaper option which was Penske. Will be letting people know not to choose Uhaultim G.
Location was not technically capable of using a computer to lookup my information and incorrectly charged my way over the quoted amount I had reserved.Justin H.
The van had no gas in the tank, they said I drove more than 1,000 miles and charged me $500. When I came to pick up the van, they made me make a new reservation and pay again even though I had previously paid online. They didn't give me my original van for some unknown reason and tried to tell me insurance was mandatory. Do not pick up from this location under any circumstances.Alex S.
There was a problem with one of the trailer tires being low on air which I tried to correct, but it eventually failed during the trip. The rescue process was efficient and effective and I was able to continue and finish my trip with zero problems after thatJuan A.
The truck smelled of cigarette smoke but other than that was generally clean and serviceable.MICHAEL W.
They said they open at 9am. And they don't open at 9am. I had a reserva pick up at 9am and I was there at 8:55 and waited till 9:30 , they always late . If getting a reservation from here never set it up to pick up at 9am. Because wills make u wait till 9:30-10amDairon T.
I was forwarded to this location from the original location I signed up for, so that in and of itself was inconvenient, but not a huge deal. The staff at Priority Tires was extremely helpful, but the vehicle I was rented was blocked in when I was first sent to it and the gas tank was on empty also. There's some room for improvement for overall preparedness, but again, not a big deal.Drew R.
Arrived at 9AM to pick up a reserved truck. No one was at location. Called business number - went to voicemail. At 9:15 I noticed a handwritten note tacked to the inside desk - called that number. They made me check in on my phone while standing outside in what was thankfully only a light drizzle. When finally finished I was given a combination for a lock box - this was now 9:30. A worker showed up at that point and told me how he'd had to take an Uber to work. Place was supposed to be open at 9AM. Am I supposed to care that he had to take an Uber?Dan S.
The location of the truck was very confusing, it was hard to findAustin V.
We had to drive 45 minutes to pick up a truck because someone gave ours away. We were called at 5pm the night before our 7am pickup timeJoseph F.
Johnny was the best.Roger L.
My experience with this location was exceptional. Johnny made the rental process easy and seamless. Vehicle was clean and perfect and ready to go.Nelson R.
If you work with Johnny, then and his staffâ€”-you're in good hands! This was the very best experience I have ever had with U-Haul! Outstanding customer service. I would highly recommend !!STEPHANIE C.
Everything was amazing and easy! Danny was such a great guy! Thank you for all your help!Michelle M.
Johnny at Priority Tires was so kind and helpful! He made the pickup experience so easy. I will definitely be coming back for my next move. Thanks so much!MARGARET O.
had reserved a van, and was told someone took it just before i got there?Joaquin C.