I was supposed to pick up the truck and trailer at one location in El Cajon. This had me going to opposites ends of the county for my one order. This was not communicated when I rented it the week prior. On my return to I dropped the trailer back to where I picked it up then went to El Cajon to drop off the truck and they wanted me to go back to Chula Vista to bring the trailer to them. Customer Service very lacking
james B.
T100 Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chula Vista, CA 91911
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did not go over anything when I left and was already driving received a text I tried to open it it had already expired. when I returned the car nothing was explained to me he did not go over the charges, later I received a ridiculous charge of over $108 dollars charging me a ridiculous amount for a gas fee plus gas which I did put gas before I returned it. no wonder the email was sent to me once I was gone from the location
Monica C.Clean the vehicle.
LUIS D.The representative although nice, did not go over any portion of the rental agreement. Nor did he walk with me to check out the vehicle in case I had any questions. I the mirrors the windows in the windshield had a heavy dirt anyone extra thing for me to do.
Andres C.Can you call me I have something to happen to the truck is very important you have my phone number
Alberto D.