Person that was in charge of opening that location was an hour late getting there. I had a 9am appt to pick up the uhaul. They didnt come til 10. This made it harder on me to get my move accomplished and also made me late for work. Also there were mechanical issues with the vehicle. While sitting behind a car at a traffic light the vehicle ended up moving forward while i was pressing the brake. I mentioned this issue when i returned the uhaul and the guy there didnt act like he was worried or concerned.CODY T.
Moving Truck Rental in Cincinnati, OH at Madison Mart Foods
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cincinnati, OH 45227
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Customer service was excellentDONNIE A.
Drop off was very quick an easy. Staff was friendly.MILTONFREDERICK T.
Everything was great, app runs smoothly and very easy to use even for a last minute moveKaila R.
See above.Donald C.
There were no other trucks there and it was confusing where we should park it to not be in the way. The parking lot was very narrow.Lauren G.
Your rep asked how many miles inwould be traveling in your truck. I stated 15 miles. Well I got help moving so the truck literally went less then mile and was charged for 15.DANITA A.
How about not penalizing your customers $20 if they don't use your slow and ineffective app at turn-in after hours.MICHAEL M.
It may be a little hard to find, but if you look for the uHaul sign, you just pull to the back of that parking lot and someone will come out to help you.Luke C.
Friendly and convenient, perfect neighborhood service!Ralph B.
This was the worse experience I have had with Uhaul. I reserved the truck 5 days in advance. I ALWAYS use the Uhaul in Milford Ohio... Historical area. They are fabulous!! Unfortunately...I was sent to the Uhaul at Ave Hardware on Galbraith. I was told I could pick up the truck at 8:30. When I arrived the sign on the door said open at 10. Now, I have moverz I am paying by the hour coming to my house at 9. I was furious. I called the Corp #. The young lady answering the phone was Shocked that they had changed their hours and Uhaul was not notified. I was sent to a store in Madisonville. Mike was helpful there. However, I start to the house and realize I didn't get Any of the equipment I had already purchased. I stopped at the UHAUL I always use in Old Milford Ohio and the wonderful emplotees there immediately gathered the equipment for me. When I returned the truck...I had been told to drop it off at any UHAUL....again bad information. The store I went to on New Circle Rd told me NO....they had too many trucks. I was so frustrated I thought I was going to cry. I a 75 year old woman. This wonderful man Rob Miller came out and told me not to worry that I could drop it off there. Mr Miller was very helpful. I have used UHaul numerous times and this was like the right hand didn't know what the left hand was doing. Vivid issues? I don't know. If you are renting a truck double check ALL information.Vicki P.
Nothing as I made my reservation online and the pick-up process was very simple to do at Madison Mart.Kenneth S.
Give customers the size Uhaul they originally reserved. Why do you have customers reserve something that you cannot deliver on?Jeffrey A.
The person at Madison Mart Foods was very friendly and I was so glad to have a UHAUL that wasn't too far from where I live. Kudo's to UHAUL.RICKY B.
The man who helped us was friendly and helpful. Plenty of parking and easy to access good location. Will use this location again as I just moved to the area.Elise S.
Very nice owner (by phone). I was to, via email, to pick up at 9:00a. His store didn't open until 12:00 (I think is what he said). He did answer the phone and , in short, I just hooked up the trailer and went on my way.J.G. M.
The person was very helpful and respectful. I would recommend this Uhaul location to anyone.MARK B.
Dolly in truck rentals. Otherwise, great service.erica M.
Moe is so helpful, personable, and kind. I couldn't recommend this location more. Very easy to both pick up and return a rental.Amy J.
Very nice people. Clean equipment and location!Jennifer W.
Turning in the truck went quickly and smoothlyThomas B.
evrything was fineROBERT L.
Very helpful, quick, and kind!Michelle W.
Dirty uhaul and very disorganized. Nice worker but took about an hour to get the Uhaul from the location and wouldn't recommend.Anne G.
I would suggest all uhaul trucks have a dolley. In which i requested but it was not inputed in Madison Marts rental order for meMary L.