Tried the 24/7 pickup feature but I could not connect to network. Disappointing. Attendant was very knowledgeable and helped me out in no time. One more feedback: why do I have to sign in every time I start my app? It's frustrating...also if I logged in the app why do I have to enter all my information again when making a reservation? Improvement could be made there.Matthieu B.
Moving Truck Rental in Claymont, DE at Bp Claymont
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Claymont, DE 19703
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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When I returned the truck the lady refused to close out the rental right then and almost two weeks later they are trying to charge me a $50 cleaning fee the truck was returned cleaner than we received it. This is poor business practice and the BBB will be contactedStephen C.
Always consider in helping the customer extra mileCaroline M.
self serve gas station creates constant interruptions took almost 45 minutes to get keys yet reserved on line was always 1-way rental... rec'd 1-way key yet processed as return same location i did not sign any paperwork but received agreement that appeared signed by others above my printed name will never rent from this dealer again roberto rosa at vineland nj u-haul was outstanding & extremely helpful to try to resolveCHRISTOPH P.
Got Live if you want it ! Or contactless if you prefer Only thing easier is having them move it for you (which they can arrange if you Want that Too!)Robert W.
After about 45 minutes there trying to sort the issue of the gas tank being given to me at half (I took my own picture when I first got the truck) but having paper work stating it was full, the store employee made a call and said "it was ok." This location dropoff was not inviting, it took a long time to finally speak to someone because there was only one person running the gas station, store, and the uhaul rentals, and there was no clearly marked signs indicating where to go to finalize the dropoff and where to park the truck.Alice P.
Make sure you have one person doing the rentals alone because I had to wait while customers came in to pay for their gas purchases.Patricia M.
everything was done in a timely manner and everbody that helped me were exceptionalStan L.
I was so annoyed I booked for a van and I ended up with a 26 haul car of which it was so big and I only wanted to pick something from a certain point to my home and I'm being told once you've paid you cannot choose another car of which I found so disturbing.Caroline M.
Little Concerned on The refueling cost?Gina D.
The gas tank for the truck was not Full when I picked it up. I was charged for 4 gallons of gas when I drove the vehicle only 12 miles. It even says 12 miles on my receipt. I called the location and left a message asking for a call. I never heard back.Harry W.
I rent from this location often and have a positive experience every time. Also the owner is very nice.Tanya T.
Great services.Rohit K.
Vacuum and wipe down interior a bit more.Vincent V.
Maybe more lighting in the rear of this location.JAMES A.
I ordered 12 pads and when I got there they didn't have any. Only scraps lying around. The employee found me 5 in different locations and said that he would see to it that I only would get charged $4. Well that never happened and I was still charged. He also was about to send me away with the wrong dolly (different than what I ordered) which would have also ripped me off.Holly L.
I pickup van for 4 hours and bring back in 2 hours and drive 41 miles. When I received bill it was additional charge for $10.00 fir cleaning. I drive 41miles in dry weather and bring 1 box what they cleaning inside or outside. And when I full up gasoline it was $14.78 for 41 miles at the same station where it located. So I paid for people before and may be after..But most important why they didn't give bill go me and sent later to email.I used U-Haul many times before but. Never againYEVGENIY G.
Gas station makes it extra convenientANDREW D.
I can honestly say that this was really a pain free experience. I was very skeptical, but other than a minor logistical problem early on..., overall good experience.THOMAS C.
Communication was not up to par. They left me confused about my bill. I reached out the night I dropped it off and the service attendant couldn't explain my bill to me because there was none. The next day when I was expecting a call or a text or email or anything. I had to end up calling the number that was used to call me.KATHEY G.
The proper rental equipment was not in the truck.Andrew S.
Nicest people ever.KELLY W.
It was a horrible experience.Francisco G.