For the trailers to be on jacks so it's easier to load and unload.Breanna B.
Moving Truck Rental in Cold Lake, AB at RLM Business Centre
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cold Lake, AB T9M2A7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Amber was fantastic, easy drop off process. Staff assisted in unhooking the trailer.John W.
Amber was kind enough to attend after placing a call as the location was closed on that Saturday 3rd of April, 2021. Being a Saturday an after hours fee was charged. Paid extra $25 for attending. I will suggest having customers receive all information they need to confirm status of truck before setting out. I had a very serious concern with the deduction of $1944.22 from my credit card that was not supposed to be. This was after paying the normal fee of $172.20 for the distance between Cold lake and Lac-la-biche. This is a 149Km drive. I received a receipt claiming an extra 4629.1 miles, and subsequent charge of $1851.64 and $92.58 for GST tax, totaling 1944.22. This is very concerning and needs to be reviewed and deduction in error corrected. Needs to be looked out for in subsequent customer interactions too. U-haul is known to be very efficient and diligent, locations should also ensure this value is maintained.Monsurat A.
I would surely use u-haul again. Thank you!!Marion D.
Amber was great to deal with and also got help hooking up the trailer. Will use this location again !Daniel C.
Amber is outstanding.Randy M.
in my experience you really couldnt top it. amber and joe were amazing. came down after hours and even shoveled snow and used jack as it was frozen.11 out of 10... 5 starsNeil L.
Been 2 days and I still haven't received my deposit, lady there doesn't answer phone not goodDarryl S.
Truck was stuck in the yard (ice & summer tires). No windshield washer in the tank, and when I checked the oil it was full, but very black. Other than that the whole experience with UHaul was very good.blaine S.
I had a 6X12 trailer returned it a day early but an extra day of insurance coverage was taken from my credit card without my approval. Phoned for a refund for this charge was told it was in the works but has not been credited yet.keith G.
Excellent customer service. Very helpful. I would definitely refer friends to this location. Thank you so much. I had no worries during our move.Margaret B.
All goodPatrick V.
We were very impressed with amber at the cold lake location! She was amazing to deal with!! U-haul corporation will never get our business again! They charged us an extra $300 to drop off a 5x8 trailer at a location 4 hours away from where we picked up! I'm very disappointed and discussed they would do that! If we wasn't in a time crunch I would have never did it. But lesson learned, and buyer beware! U-haul company is a bunch of crooks! It's to bad they have great people like Amber working for a horrible company! She did what she could to try and save us money but it wasn't possible. Meanwhile earlier in the week we had rented a 9x12 trailer for $80!!!! All because we were able to drop it back off at the same location! Amber, we truly appreciate everything you tired to do for us! We hope that the company will recognize what a great employee you are, but how crappy they are!!Peter W.
Yes but had a few issues. Initially called to book the uhual and it never booked in the system. I called back to change the timing a week prior and we couldn't find the booking. All was good she booked it in again. Then the timing for the truck changed and I was texted but I never recieved a text of the change so I showed up at the wrong time and had to come back later. The actual truck was great for moving and made it easy. The gal at uhual did help me out and apologized so it was all good in the end. Thank you.Leonard H.
Amber at the office was super amazing, helpful with any questions and professional!Charity M.
Nobody there even though they were supposed to be open. I had to try and figure it out on my own.Wilson H.
Pick up process was incredibly slow, the utility trailer I rented was not the one reserved. I was under refunded/overcharged for a second time at this location. Will not be using this location again!Travis A.
The girl who hooked us up did not do it properly. We questioned it but she said it was good. The trailer popped off at the first big bump. Likely the safety chain was on so there was no damage to the truck or trailer other then the trucks light hook up. The one signal light was not working as well. It could have been bad but we got the trailer back on and hitched it properly. Also we were told that we needed a 1-7/8 or 2â€ ball. We brought a 2 and then had to buy a 60 dollar ball because 2 â€œ was wrong. The location we were told to pick up was near use in Cold Lake for 10 am. When we got there we had to go across city to the other u-haul to get the trailer. I suggest retraining your staff and a discount for the mis information on the ball and location plus a refund for the ball and our inconvenience. Thankyou If you need to contact me 780-618-8796Janice N.
Fix your useless website.Andy S.
The Rep working was very helpful and friendly. The Rep was caught off guard when we showed up. I guess the internet booking wasn't forwarded to her.Robert C.
I have rented a lot of equipment over the years and I have never run into better customer service than I got from Betsy at the RLM Business CentreRandy M.
Absolutely thrilled at the service. 10/10, I will always bring my trailer and truck needs hereJaden M.
Betsy was awesome. Very accommodating.Patrick B.
The lady running the show was great very helpfulJeff W.
Betsy is amazing. She does everything possible to make the experience go wellKaren W.