Our pick up location changed to two different locations 15 miles away one location to pick up truck and another for the car lift, we were not given any help at all on how to hook up the car lift, no car pre-trip inspection was done at all they were absolutely no help at all. We ordered a hand truck which was not given to us. I would NOT recommend U-Haul to anyone. NOT A NICE EXPERIENCE
Raymond H.- New York NY
- Cold Spring
- 10516
Moving Truck Rental in Cold Spring, NY at Automar
(Concessionnaire U-Haul dans le voisinage)
3070 Rte 9
Cold Spring,
NY
10516
Pour nous contacter
3070 Rte 9Cold Spring, NY 10516
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/29/2021 - 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Cold Spring, NY 10516
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
So easy and professional
drena F.- Rating:
- 1.0
This is the second time we have rented from this location and neither time was the vehicle ready at pick up time. A 151 mile round trip and we were charged for 214 miles.
John B.- Rating:
- 5.0
Very nice service even when I switched to a smaller truck.
Georgia C.- Rating:
- 3.0
We dropped it off and no one was there. It looked decent and I assume they've closed our order, which was on time.
Emily B.- Rating:
- 5.0
This location for pickup was perfect, only about 30 minutes from our home. George, owner of Automar was so so helpful with the process getting us set up, etc. He explained everything to us, very pleasant and knowledgeable as well. We would highly recommend this location for future rentals for us and anyone else.
joan K.- Rating:
- 1.0
I was told when we picked up the truck the blankets were in the back.. I received 12 smelly wet blankets not in bags.... thrown in the back of the truck..... When I got home... i realized they were wet and smelly and drove back to AutoMar to tell them I could not use them... They could only give us 9 dry/damp ones again not in bags... I did not want the other 3 smelly wet blankets. I did not know that this would be a problem when truck was returned.. Automar told me to call as UHaul is difficult to deal with. TERRIBLE CUSTOMER SERVICE
Anne S.- Rating:
- 5.0
Only problem was that our pick up location changed 3 times and we had to drive 30 minutes to pick up.
Ellen B.- Rating:
- 3.0
A better explanation of what I was being charged for you have been appreciated. I was quoted a price when I booked the rental reservation and charged a higher price. When asked for the difference, I was given no answer. I should have read what I signed closer as it appears something extra was added, so I am partially at fault.
Mylo E.- Rating:
- 2.0
This is/was my confirmation fro yesterday 11/2/17: 96170960 When we arrived today, 11/3/17, no one could find this..there was no record. So not sure what to think, or say other than it wasn't a great experience.
ALAN S.- Rating:
- 3.0
The furniture blankets (that I paid extra for) were stored in a back shed and they were wet, mildewed, moldy, dirty and smelly. A few even had bird poop on them and I couldn't even use them. The truck and dollys were fine though.
Everett T.- Rating:
- 5.0
No wait, staff was super friendly and helpful, explained everything to me. I'll definitely rent from them again.
GABRIEL B.- Rating:
- 5.0
I just want to say thank you to this location. I was supposed to rent a uhaul from the location in Mohegan Lake behind the town center but they cancelled my reservation without telling me on the day that I was supposed to pick it up WAY before my scheduled time. However, I would gladly make the trip to Cold Springs again if I ever need another Uhaul.
Ashley C.- Rating:
- 5.0
Automar made it simple to rent u haul, great van easy to drive Great experience!!!
JOHN Y.- Rating:
- 5.0
Nothing, owner was very helpful.
Tracey A.- Rating:
- 5.0
Very good service
Don G.- Rating:
- 3.0
site closed on Saturday and Monday (when I returned trailer), no clear posting of where to leave etc, but hopefully they got it!
robert L.- Rating:
- 1.0
Plain and simple don't use this place anymore. First of all it's rude to make me a customer wait then come up to a customer with a cigarette in your mouth. Did not know how much the bill was then charges me 150.00, he didn't even go outside to inspect the truck. I had to go to the back of muddy parking lot to pick up the truck.
CHRISTINE M.- Rating:
- 5.0
Very efficient. Good experience
Don G.- Rating:
- 4.0
Please make sure customers know about the "tow" mode for getting power on hills, (maybe a sticker on the dashboard?) since that would have helped us, but we had no idea until afterwards that it existed. Thanks!
Robin M.- Rating:
- 3.0
Staff was great and very helpful.
Karen P.- Rating:
- 2.0
Provide quicker service. I waited 90 minutes to get the keys for the truck!
JEFF W.- Rating:
- 2.0
Gentlemen was courteous but indifferent. Didn't offer to walk around the truck with me to inspect. Had me sign before had his associate bring truck upfront. Soon as I signed he went back to checking out a motorcycle another guy drove in. The truck did have a complimentary bottle of automatic transmission fluid to compensate for the leak.
TIMOTHY S.- Rating:
- 5.0
I may use them for my automobile service. They seem to have excellent integrity
JOHN S.- Rating:
- 5.0
Very, very good guys.
john P.