It was not easy to find the lock boxes with keys; the photo provided by the online check-in was not of this location, and I mistakenly went to the wrong door at first. Otherwise the pickup and drop-off process was the smoothest experience I've had with U-Haul to-date. Much easier to use the online check-in than have to work with someone at a desk, though some clearer instructions might be called for. (I relocked the key box, since I didn't know what to do with the lock after I grabbed the key, for instance.)Michael R.
Moving Truck Rental in Colorado Springs, CO at A Better Self Storage South
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Colorado Springs, CO 80916
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h30 pm
- Dim : 10h am à 3h30 pm
Heures d'ouverture spéciales
- 5/9/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Colorado Springs, CO 80916
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The ladies are very friendly, helpful and professionalCheryl C.
Excellent .REBECCA R.
Just want to acknowledge the person who helped me get an early check in. Trucks were scarce and I was moved 3x to the final pick up point. Each person on the hand-offs was splendid, but the woman who assisted me in getting an early check in allowed me to pick up an elderly gentleman moving from assisted living back to his home. Her customer centered assistance allowed an old manâ€”and Korean Wat era veteranâ€”see his home in the daylight hours. Moves are always about human stories. Your associate did something really humane!EDWARD C.
I had to pay for a dolly i didn't request is the only problem i had.Alicia T.
Computer system was down, had to wait for payment.John L.
Have paperwork for people when system is down or unable to use.JUDILYNN H.
the customer service representative was wonderful!Heather S.
Stephanie was one who made my experience awesome! She was very helpful & even came out to meet me by the truck I was returning back after using. I was very impressed because she was the only individual working at this location and she made me feel like family. It was definitely best customer experience I had using U-Haul for many years, I am definitely keep looking forward to use you guys if y'all keep this up !!! Thanks again Steph!!!DEVON P.
Outstanding customer service. Holly Davis went above and beyond to make this my quickest, easiest rental experience ever..She deserves recognition for exemplary service.LISA R.
That ladyWILLIAM S.
The website listed a phone number but when you called the phone number it was for the storage rental place next-door it wasn't actually for U-Haul so it was hard to get through to someone. Otherwise everything went very well and Marissa Tapia was very Professional and pleasant to work with.TAHISHA W.
Had a great experience and no suggestions necessarytroy H.
They never came out to verify the gas or mileage and i put the gas back to where it was and the charged me $16 for gas and then overcharged my card. Very disappointed.SHANEL R.
Great services. Best prices.RODNEY B.
Being charged $20 for them having to walk 10 steps to the parking lot to verify my return after hours even though I verified my return through email with customer service because the website wasn't working. That was bullshit.PHILIP D.
Wonderful service, i had no issues here. They were very polite and was able to accommodate the things i needed in a timely manner.WESLEY J.
Had a few issues getting my trailer but over all was okJOSHUA D.
Transport towed great would recommend replacing tires a couple of them were wore down with really low tread and dry rotJD B.
I was overcharged by about 50 miles. Cant dispute it now. Lesson to all; take screenshots of mileage at beginning and end of use. I will not be using A Better Self Storage again.BRANDON SCOTT B.
Dropped off here before, always professional and nice. Extremely easy to get in and out of the location.Kimberly S.
My experience with U-Haul has always been great! Thank your service.Ronald S.
I greatly appreciated it the fact that all I needed was my phone to schedule the truck, use it, and return it.Isao O.
The location posted a closing time of 3:30 on Sundays. I also checked with the staff and both women said 3:30. I rushed my move in order to make it back to the location by 3:00 to ensure I could drop it off with a person. Showed up at 2:58 and the location was closed. Closed sign posted and all. The after hours return process was exactly what I was trying to avoid. After a day of moving that was the last thing I wanted to do. If I had known that they were closing early, I would have returned it earlier. For next time, please stay open until your posted time, and/or let the customer know you will close early so as to not inconvenience movers.ANGELA M.