The truck ran very badly. The representative failed to go over the truck a with me. He did not explain that what the yellow light was that he explained when I brought it back was the trailer light. I almost hit 3 vehicles because of the truck reving up and I spent twice as much gas as I should have. When I asked him about it he just told me to call go uhaul. I told him that because of not knowing about the trailer light he told me that is on all uhauls. I had never rented one of those trucks but I have rented others that did not have that. He avoided the fact that he never told me or went over the truck with me. Finally, after I told him three times that because of the truck reving up that it ate up the gas as the reason it was below half tank he said he was going to charge me for getting it to a half tank. I then became angry. Afterwords I I apologized for getting angry. He didn't charge me to get it back to half tank but my experience was horrible. The ride back 210 miles was absolute stress and fear of possibly hitting someone. I need someone to call me and discuss this with me. My number is 7194933273Larry L.
Moving Truck Rental in Colorado Springs, CO at Parkside Storage Partners LLLP
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 11h30 am à 3h30 pm
One-Way and In-Town Local Rentals in Colorado Springs, CO 80918
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I honestly have no recommendations. John was professional and very personable, explained everything in detail, and overall was very easy to work with.Robert M.
Nothing, the gentleman that received our Uhaul was outstanding!Meagan H.
Debbie and John are amazing! They went above and beyond my customer service needs. Thank you.JOHNNY L.
The movers who I had from Uhaul, came late. This caused my return time to be late. The rental place called and we're extremely rude with the situation and threatened to charge me another day as well as a $50 guarantee charge. They then called and said they won't, but I had to bring the truck back within an hr time of my drop off. Which I did. In order to make the time we couldn't wait for the gas lines at the closest pump and the guy at Uhaul said not to worry, he wouldn't charge me. Then later that night I had an email with a charge for gas. I will never recommend r Uhaul to anyone in the future. It is the worst experience I have ever had with a move, and your people are the worst workers I've ever met.STEPHANIE S.
Debbie, the manager was helpful beyond expectations. Super knowledgeable and helpful.GREGGORY C.
Jerked me around about the drop off. Made me wait for over an hour to turn in the truck making me late for work. Now 9 months later they ask me to rate my experience. If it wasn't for the fact Ryder now longer exists I would NEVER use UHaul. Always a bad experience one way or another.James D. C.
Staff was awesome very helpful and friendly!!Marcus R.
Friendly and efficient.David B.
John did a great job. Efficient and friendly. Can't ask for more.Terry N.
Associate did great job. Very friendly and helpfulMichael R.
Pickup of trailer for one way rental went smoothly and crew was very helpful and explained the hookup and chaining procedures. I would recommend this location for your needs.Mark T.
Not a thing quick, polite and helpful.DIANE F.
* Overdue review. This internet window has been open on my phone for months, lol * Customer service was fantastic. Truck was fairly clean. Problem was, the truck was extremely jerky while driving, so much so that by the time i returned the truck to the rental site I was sick. Im pretty sure i have actual video of the truck doing this if you doubt thee. Other than that critical issue everything else was great.Karson C.
The gentleman who helped me was kind and efficient!Jennifer D.
The young lady who Was working at the time I came at around 5 PM was extremely helpful and friendly. Great customer service!William C.
Chocolate chip cookies??? ðŸ˜€WAYNE D.
I don't know what his name was but the guy at the counter was amazingly helpfulErin D.
All aspects were greatBryce B.
Very nice, kind staff, and seamless processAlfredo S.
Excellent service. Thank you.Nicolae R.
John was outstanding and helped me confirm a few things before renting the trailer. I will recommend them to all of our friends.RICHARD G.
Excellent experience with John. Handled paperwork quickly and return was under a few minutes. ThanksKevin B.
GREAT CS guy!DONALD B.
John was very friendly and helpful in completing the return of my trailer.Noah B.