Yes, the people at that location was very kind and respectful because they have reached out to me when there was a problem with the booking and I have turned it in and I guess it wasn’t logged in, but it was very courteous business with that branch they even offered me Something in courtesy for the hassle of him not checking me in. He was a very nice guy at that branch and courteous like your other branches in that location is a very nice location and customer service is very very great cause they call me and let me know what the situation was and they handled the situation and I got a receipt saying everything was all great
TOMMY J
C&T Express Auto Detailing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Columbus, GA 31906
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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roger hThis might have been my worst UHaul experience ever! I arrived to find out the only individual who could rent me the truck I reserved was not there but would "be right back in 5 minutes". I was already running late for an appointment and he was definitely not back in 5 minutes. 15-20 minutes later, he arrived back and despite my rental being done online a day prior, he said he didn't know about it. Then he proceeded to accomplish the rental contract on his personal cell phone. The phone was very slow and he kept saying it was due to poor WIFI. Then the contract was essentially illegible based on the size of the font on his phone and I didn't feel comfortable handling his phone for an extended period anyway because he was getting personal text notifications while I was trying to read and sign the contract. In my reservation I had requested a package of furniture blankets and he told me they didn't carry them. I had also requested a furniture dolly and he said they had it, but then brought me a regular hand truck which I refused since I already had one. I think I was still charged for the hand truck but I didn't have time to try to sort it out as I was very late at this point. Upon turn-in, I was then hit with a fee for additional mileage that was also unexpected. I feel the entire rental experience was below UHaul's normal standards and I should receive some type of discount for the unsatisfactory and delayed service when I picked up the truck. As a minimum, I should receive a refund for the dolly that I didn't take or use.
Charles EThey over charged me and kept hitting my card after I paid them. Do not rent here!!!! The owner said he was sorry and would make it up to me somehow. Uh! How about refunding my money!
CRYSTAL NI love the facility. The associates were great. I thank U haul and I will continue to use them.
raymond j