I requested this by phone on sunday, the customer service representative ask would I like a Dolly? And I said, yes, but the location was closed. So I was charged for a dolly that I could not get. Otherwise it was very smooth
Rebekah R
iStorage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Conroe, TX 77304
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Beverly was absolutely wonderful! She is very customer friendly, knowledgeable and thorough!
VERONICA LThe truck had 3/4 of a tank of gas when I picked it up. I put enough gas in it to reach the 3/4 tank level when I returned it. They charged me over $10 because the tank was not returned "full". I explained what and why I did that. But the answer was a disheartening...Deal with corporate. With so many other options available, next time I will use those "other options."
STEVEN MI ordered a dolly that was not in the vehicle. Since I checked in using my phone (because the location was closed) I had to do my move without the dolly. The 12 blankets that I ordered were just tossed into the van. I provided pictures to the check in app. I never heard a word.
David AMake sure the customer has the things that they requested and PAID for such as a dolly. Also make sure trucks work properly, the AC didn’t work properly for half of the reservation. When I brought these things to the young lady’s attention who I returned the vehicle to, she seemed uninterested or as if she didn’t care.
Elantrah D