Equipment and check in was fine. What was not fine, is my original reservation at the airport location was never fulfilled. Gary from U-Haul called me Sat afternoon to let me know that my truck was not going to be available on Sunday and changed my location to the Costa Mesa location for an 8am pickup. When I arrived at 7:45am, my truck was no where to be found and I called customer service twice and they said they would rectify and neither time did they get back to me. So I had to wait until the store opened at 9am to finally get my truck, nearly 2 hours after I arrived to pick it up. This chain of events made me most unsatisfied with the whole experience.MICHAEL C.
Moving Truck Rental in Costa Mesa, CA at U-Haul Moving & Storage of Costa Mesa
Pour nous contacter
Costa Mesa, CA 92627
(On Newport Blvd between Fair and Mesa / Off site Storage at 2550 Newport)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Costa Mesa, CA 92627
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Yall were great.ALISTAIR N.
I rented a tow dolly and noticed the straps weren't tied down well and the ends dragged on they road and became frayed making it tough to thread them into the ratchet device.James R.
Arrived at 6 AM for my scheduled appointment but the mobile app check-in did not work so we had to wait until 7 AM and open business hours to get a truck.ALEXANDER L.
The customer service of the Haul team is excellent and the location clean and adhering to COVID-19 protocols. Rental options are many and prices reasonable.EDUARDO C.
Faster check in.WILLIAM C.
Friendly, courteous, and professional staff along with good standing equipment provided a perfect job!BORZOO G.
You're trying to charge me $250 to â€œtowâ€ one mile when the guy at the counter didn't say anything about not being able to drop the truck off at any location? Officially the last time I use you guys...and I've been using U-Haul for 15 years. Sad....kyle E.
I basically rented a U-Haul truck for nothing when I went to my location they were closed for an emergency so I turned around and return the U-Haul back to Costa Mesa from corona yes I was willing to pay for the mileage but I asked them if I can get credited for the truck itself since I didn't put it to use. I was told no couldn't even meet me halfwayâ€˜sSHARON I.
First of all, let me begin by saying The rep that helped me with the pick was Nona was amazing! She was soooooo helpful, friendly, kind and was very quick to correct mistakes. She made this experience much more enjoyable and I couldn't have asked for a better rep. Nona, you were the rockstar of my moving day! My wife and daughter thank you for that!LUDVIN H.
The inside of the windshield was filthy. When the sun was setting, it created unsafe glare across the windshield.AUSTIN L.
The associate receiving the equipment was not enthusiastic, he only said hi when he walked buy, he continued doing what he was doing and he did not said anything else. I didn't see him for a few minutes or anyone else so I left.TOMAS S.
I had a pick up truck rented and they gave me a mini van because they double booked the truck!!! Then they charged me 25 cleaning fee for an already dirty van!!!DEREK P.
until we are over the pandemic ,looks to me you are still working at a face ,,, more to come remember to kind....DIANE B.
The front desk lady was beyond amazing, helpful, quick and punctual. She was diligent in making sure I understood everything and patient with my questions. I would recommend this place to anyone.STEVEN S.
We always use this u haul for our hauling issues. They are polite, effecient, and always in a great mood! Appreciate them all.Robert L.
From the start to finish, this whole transaction was a pain. "SELF CHECK IN" turned into what do you need when I walked toward the back to find my truck... since it wasn't out in the front ready, like it should be. The associate who ended up helping me was clearly not all there. He would ask me the same questions multiple times, seemed lost and overall, incompetent. I was supposed to have a truck ready, your customer service agent called me to inform me the location changed to 2680 newport Blvd hours before I got there. No truck ready, quarter tank of gas, switched two trucks because no one could get the self check in to work apparently, and I left an HOUR after my reservation. Then to come back and have my car blocked in by other uhaul trucks was the cherry on top. This is due to poor directions given and horrible service. This is absolutely my last time using uhual ever.CASEY F.
I reserved at a different location and without telling me you guys changed the pickup location! The new location employee Anona was AMAZING! I would recommend her 5 stars!BOBBI K.
Tried to do after hours drop off via the app but folks in front of us parked in middle of lot and backed it all up. Not really a uhaul problem, but it would be nice if that could be monitored so people dont show up in person to find out the lot is full or unaccessable.. Overall good stuff!NATHANIEL D.
Simply, Clean, Helpful, and friendly, Thank you, U-Haul!!angeline R.
Awesome guys at this facility! Super helpful and nice...and helped me buy the right stuff for my move! Thanks so much!LISA G.
When we arrived we couldn't find our truck so we call customer service. They helped find the truck. Then the code we got did not open the lock box. All 3 customer service representatives told us to â€œjiggleâ€ the lock to open it. We â€œjiggledâ€ the lock for 30mins. We repeatedly told them it can't be the right code no one listened and told us to try again in the morning. Until Randi our last customer service rep figured out we had the wrong truck, the wrong lock, and the wrong code. Finally the lock worked only to find out we were not given a key to the key lock on the trunk of our truck. Calling customer service again directed us to roadside assistance to come and cut the lock off for us which would take an hour. 10mins later the Costa Mesa police arrived made us get out of our truck, interrogated us for 20mins and had to speak to our uhal representative before realizing we weren't stealing the uhal. The fact that the police thought were were trying to steal a truck means your system is messed up. The whole process took 5 customer service reps. 3 police officers 2 hours and roadside assistance just to pick up the uhal. I won't be coming back.Raven M.
Just not so much space for parking.Ivan T.
Great serviceANTHONY R.