My paperwork said to return truck to a location different from the pickup location. Received a phone call (from rental location) telling me that â€œI DROPPED IT OFF AT WRONG LOCATION AND I WAS GOING TO BE CHARGED UNLESS I BROUGHT IT BACK TO THEMâ€. They tried to goad me to retrieve truck and return to them. They obviously had it re-rented and had no one to go pick it up. SHAME ON YOU.NED F L.
Moving Truck Rental in Covington, LA at Holdens Wrecker Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Covington, LA 70434
(N Of I-12)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Covington, LA 70434
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very friendly and nice staff.Ahmed S.
Facility in very poor condition. Will not rent from this location again.Douglas C.
Everyone at Holdens was friendly and extremely helpful. Even when it was busy right at opening time, they were very efficient and kept everything moving.Joseph N.
Stephanie & Emily were fantastic. Wonderful & friendly service.tony T.
The location to pick up my truck was too far from my house, over an hour away. The pick up confirmation I got was for the Uhal next to my house. I was never informed they did not have the truck. Also, it is impossible to contact Uhal by phone. Terrible customer serviceCarlos R.
Checkout is very inefficient, took us an hour to get our truck even though we had a 9:00am reservation. Employees are friendly but they need more help and a better checkout procedure.joseph P.
Very helpful staff.JOHN G.
The girls that work @ this Alexandria LA location are all top notch outstanding They went above and beyond to help us and get all my 6 receipts printedJohn G.
self check in on app drop off. but it doesn't matter, as because of the negligent behavior of uhaul, and unsafe condition of equipment rented, i will never rent another uhaul trailer again.Dana C.
In the midst of COVID-19. Take the Clorox Complete Clean Pledge protocol. Disinfect and wipe down the vehicle. Place disinfectant wipes in the vehicle. Ensure all lights on vehicle and Tow trailer are operating. Update your vehicles.Cynthia H.
Great service polite employeeLEO G.
Did online reservation and payment still had to go into a small understaffed location where no one was wearing masks. I did online to to avoid this very experience. This is not the choice I wanted to pick up my Uhaul. I'm not sure if this location has ever used online reservations because I had to go through all the questions and requests I already did through the Uhaul app.This was a slow, antiquated, and publicly unsafe location.Edna L.
Holdens was great! HOWEVER I had to call them after I showed up to Tulane Ave store in New Orleans with a reservation and told my equipment was at a location on the Westbank. I went to that location, stood in line and was told even though I had a reservation, they had no vehicles. So, I was SOL. How can you have a reservation and not have a truck? If I ever rent a Uhaul again, which is highly unlikely, I will rent through Holdens in Covington, LA.DAVID G.
EXCELLENT, PROFESSIONAL, COURTEOUS AAAA FRIENDLY SERVICE!!DONOVAN S.
The whole back of the truck had 2 packing peanuts and I get hit with a no sweep fee. No parking for U-Haul customers with threats to tow vehicle which makes sense because the U-Haul is housed in a wrecking business just overall bad serviceMatthew R.
I am an 80 year old and there was no one to help me hook up the trailer. The trailer is too heavy for people to pick up. I had to pay a man $10 to help me. That sure is not customer service. The lot is so full of pot holes and muddy a person's feet get wet and muddy. Other places help the customers. How can they get by not having someone to take care of these things.billy W.
Staff does not hook up or unhook trailers.Edward T.
Absolutely nothing they were very courteous and very FastLEO G.
Better signage when you enter locationoscar M.
They had me hook up as well as unhook my trailer. Not a big deal, but then they expected me to manually wheel the trailer to it's spot after it was unhooked. Very poor customer service.Andrew C.
The equipment was stout and handled well.andy C.
Great serviceMark W.
Great place will definitely go back.. thank you again great service and friendlyDonald W.
Courteous service. A+Debbie S.