Reservation was not honored and I was never contacted about the trailer I had originally reserved in Laredo. Probably in part because the Laredo location doesn't even exist anymore. Because no one at Uhaul in Laredo knew what was going on, I had to scramble around to find any trailer to fit at least something so I could move. Rather than getting a 6x12', I was stuck with a 5x8' and I had to drive a 3 hour round trip to get it myself. When we arrived, there was a 6x12' sitting there, but we couldn't use it because it had been reserved. Just like the one I'd reserved, but I guess reservations only work sometimes. Trailer itself was full of dust/dirt and rusty nails. The woman at the pickup location in Crystal City ended up giving us a 5x8' we didn't even reserve, so dropping it off was much more complicated because someone had to track down numbers and correct paperwork. 100 % would not recommend ANY Laredo location.Tyler H.
Moving Truck Rental in Crystal City, TX at Sage Brush Hotel & Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Crystal City, TX 78839
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 9h am à 9h pm
- Sam : 9h am à 5h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Crystal City, TX 78839
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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Thank you to the phone operator at uhaul service for taking the time to help me over the phoneRANDY JOE O.
Its pretty weird to go in a UHaul in the back of a hotel but it works.TIMOTHY S.
They gave me a quote for 6 hours but then told me I was suppose to return it 2 hrs later I got it at 105 pm an the paper said return it by 3 pm I didn't pat attention to the time because the lady told me 6 hrs. Then was charged somewhere 12 dlaes an no one can explain to me whyJohn H.
Great service. Young lady that helped was very patient with me being that I have a hearing impairment.Andres F.
I dropped my truck a day early and they closed out my account 5 days later charging me those says instead of returning my deposit. 9 days later I'm still waitingrosalinda B.
Keep doing what you are doing! The service from the attendant was excellent! Thank you!!leonardo S.
My original reservation was at the Carrizo Florist which was closed on the day I was supposed to pick up my reserved equipment. The proprietor was not reachable by phone. There where no trycks, only trailers in the lot. The truck I got from SageBrush was tracked with dry mud on the drivers side footwell. Surprising after I was told I have to make sure i return the truck clean otherwise there will be penalties.Gerardo E.
Have other equipment available, tried to get a dolly from this site and they had none.Frances G.
Better TrainibgKenneth H.
Great service thank youTorivio G.
The UHAUL rep rented equipment that wasn't even on the lot. I know this because she told me so. When I realized that I wasn't going to need the dolly I returned it. That was the time that the UHAUL rep first told me that I would not be getting a full refund because the dolly had left the lot.Alonzo F.
Help them be aware of complete procedures for customer pick up and not have to call head quarters for help to complete pick up. we were there over 45 minutes before able to leave with truck and auto carrier.luci K.
Loved the Uhaul but I wish there was more locations around the area and also more uhauls available. There was only one available during my trip.Santiago L.
Trucks should be cleaned out before next customer uses it & they didn't have a furniture dolly like I had requested which made my moving trip even hardChristopher P.
The right side tail light on the car dolly I rented was not working.Leonel S.
More experienced.ARMELINDA A.
Have your equipment inspected.Joseph O.
Customer service at location and 1 800 go uhaul was horrible.sharon S.