I really do not feel that I received value for the money I paid go use a truck for a few hours. The truck was not parked as shown on the map, it was unlocked when we found it and parked on grass in very rainy conditions. The app did not allow us to complete our check in successfully, so we had to wait on hold for 20 minutes to speak to someone to help us and then the check in process in the rain took a while. We were soaked and running behind at that point. I had no time to discuss why my drop off location was changed and I could no longer drop off in the town of my destination, so I was charged for some additional mileage. It should not he a financial burden to use a truck for a few hours, especially when the destinations are only a town apart.
Jennifer Tomor
Rhondas Furniture & Mattress LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dalton, OH 44618
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Very good
CARLOS GOADEasy and fast, he hooked the trailer up and unhooked it when we returned
James GriffithNothing! Really enjoyed working with the agent. Very outgoing and friendly.
Mike KesslerBack Doors are Very Flimsy Easy to Break Into !!!!!!!!
Gene Plymale