Traffic Department split up my initial reservation due to equipment availability. When contacting this location directly the representative indicated that he could have the car hauler sent to his location for me. He repeatedly told me that he would call me back t o confirm but never followed through. On the day I was to pickup he acted like he couldn't do anything and when speaking with the other UHAUL dealer they indicated this person was wrong and didn't know what he was promising. When it was time to pickup the truck, nobody was even onsite and so I had to navigate the UHAUL app on my phone to complete my own pickup. Made worse by the terrible location and poor cellular service it took me more than 20 minutes just to complete my own pickup.
Chadd A
Spatterson Enterprises LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Daphne, AL 36526
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Nothing needed. You have a nice little shed/office there that does the job. If anything, as a customer, I would love to see a refer with some cold water in it as it was close to 100 degrees when I was there.
Robert MExcellent service and great use of the vehicle. I can always count on this location
ROOSEVELT BPickup and drop off area should be paved.
Kenneth YReturned the truck within 24 hours period and put the key into the key box. They charged 3 days rent until I reached out to the customer service. Had been paying 100+ extra without any reason
Fang H