Actually, I booked uhaul at 8,3 am on September 1st. But store not opened and key also not in drop box. Later I went after store opened at 12pm. I asked them they simply said sorry yesterday I didn't see the booking.. I planned lots of work on that day afternoon, all went wrong because of this late pickup. I need a refund. Give me call back or else Tuesday I will give call to your customer service.
Saravanaan M
Triple N Convenience & Kitchen
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dartmouth, NS B3A1E3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great smooth service, nice clean vehicle and respectful staff.
Santokh DThe van I got smelled strongly of cigarette smoke and had trash in the front. It also had an “oil change needed” notification showing the entire time so I had some trouble navigating to the odometer reading at first before I left. When I returned the vehicle, the employee was not communicative whatsoever about the process, didn’t show me any sort of waiver or agreement, or receipt, etc., and when I asked about the cost she just told me my card had already been charged and to check my email. Luckily I did this while still in the store and noticed I’d been charged for more than double the amount of km I had actually driven (was charged for 48; had driven 20. Her and I looked back at the odometer readings and agreed that the amount should have been 20 km. I also noticed that “my” initials appeared at the bottom of these documents although I hadn’t been asked to sign anything (there are witnesses to this). This element of the experience was especially shocking since signature forgery is, of course, a serious crime! The employee then told me that I could just call U-Haul later to adjust the km driven. When I tried to call the number on my receipt and asked if this was U-Haul, I just got a “no,” and was hung up on. I realize now that this was the number for the store I picked it up from, and the same employee I was speaking with earlier. Eventually I received a new receipt via email noting that I’d driven 27 km (still wrong, but certainly better and not a big issue to me) and, again, my forged initials at the bottom. All in all it was not a great experience, but was mostly convenient and eventually a pretty inexpensive way to move larger items.
Shyloe BThis neighborhood is a little rough. I would rather pick up the vehicle at a different location the next time. Hard getting out of the driveway with the vehicle also.
BrendA MThe woman who runs this business is phenomenal! Extremely kind and helpful. Made my stressful few days of moving a breeze :)
Alicia L