The man was so nice great customer serviceVIRGINA M.
Moving Truck Rental in Dayton, OH at North Dixie Hardware
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dayton, OH 45414
(S of 70 overpass)
Services dans cet établissement :
- Lun - ven : 11h am à 5h pm
- Sam - dim : 11h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Dayton, OH 45414
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wasn't able to be there to pick up the trailer we rented. My wife had to do it and said they helped her tremendously.Rachel F.
Terrible experience. Incredibly inconvenient hours forced me to do online p/u and drop off. Online p/u and drop off requires an account to be made which was a nightmare. The original online account I made would not work, I had to call customer service 3 times and waited more than 40 minutes on the phone before speaking to a person. I'm pretty uhaul has 1 person answering their phone for customer service. I actually had to just go ahead and make another account with a different email since uhaul customer service couldn't fix my original account or get me logged into it. Oh and by the way the uhaul truck sounded like it was going to explode every time you slow down and the transmission downshifted. Crap truck, crap service and crap hours from p/u location. It was a crappy experience all the way around. Do yourself a favor and look at the other truck rentals in your area.Matt H.
no hassle, quick pickup, easy drop-off. People were friendly.Darren M.
I got charged way more than I should of I put gas in it when u returned but yet I was still charged for thatAmber M.
I was not aware that there was an e- mail to respond to and if cost me 20.00 . I would never pay 20.00 to have someone respond for me. I had the truck back before 11:00! Very unhappy with this . Did not know was billed for the 20.00 and it hit my bank account!!!TERESA W.
The team at North Dixie Hardware is always a pleasure to work with. They are professional and friendly and ensure all your questions are answered. They made a last minute rental a breeze.Melissa K.
Possibly open a little bit earlier.William K.
Everything was great! A bit different due to Covid, but that's no ones fault. Thanks for everything!Aaron S.
It was my first time renting a Uhaul. I was unable to get answers to my questions from either the location that I picked up or uhaul.com. I don't think you should have to sign a contract without knowing what your drop off location. The representative at the Butler Township location did not ask where I wanted to drop off, he didn't tell me anything! He didn't even go outside and go over the uhaul with me. The equus was clean and did very well, but your employees are less than helpful.Shannon J.
There are medical reasons people can NOT wear masks!!! To be so RUDELY escorted out of the location....never again will we show up at that store. We will go to our large chains; Ace, Lowes, Menards...never again! Your Uhaul rep treated us with with complete disrespect and made me feel like a criminal trying to rent!!! Had it not been for helping someone, we would've walked away!!!!!Darrell E.
Equipment had a leak , rented during pouring rain . Not the locations fault thought . The gentleman that came out was really polite and friendly and helpful .Sean D.
Approval was misleading and confusing. Should be able to be approved without providing 3 additional references other than the person with you.Gerve T.
super pleasant, professional staff.Lee W.
Have pads available to rent.Philip P.
I was charged over $300 for what was advertised as $19.95, I paid over $50 at the location upon pickup of the vehicle and am completely disgusted with the charges that were applied. I drove less than 30 miles round trip and was charged over 4x more than the original be in store charge . I am disputing this charge due to the fact that the charges are outrageous and I will never again do any business with uhaul. For now on all my business goes elsewhere.ellen O.
Very helpful personnel at this location...Brad D.
Although I didn't use the Truck Share option for after-hours pickup or drop-off, it was nice to know it was there if I needed it. The customer service on the phone (1-800-GoUHaul) and at the store, as well as the in-person customer service at the store were all great. I appreciated that the system worked so well and reduced my stress on moving day!Ann F.
There was some confusion with scheduling and no one knew why my reservation was changed but things got worked out. Moving is stressful enough without thinking you wouldn't have a truck the day before.Dan F.
Very friendly and helpfulJames D.
Excellent service, nice peopleDavid D.
Great experience, friendly staff, good pricing - well worth the money spent.James D.
The service at your Huber Hts l;ocation Bandt Pike was terrible first they didn't have the van I reserved the female clerk was not wearing a mask and was making joke about thr Corona Virus saying its a hoax,,Vern W.
This location was great. With that being said this was not the location we originally had chosen, We chose a location near our home where we needed the truck. We reserved the truck more than a week prior to needing it and a day before we where to pick it up the location changed to this new location 12 miles further away. Then we go to pick it up and I sit in approval status for nearly an hour with your 24/7 option. Pick up was suppose to be at 8:00am the store that supports Uhaul didn't open till 11:00. I tried calling Uhaul and the message was " we are experiencing heavier than normal calls at this time, please try again later". Thankfully the store owner showed up early (9:00am) to get some things done and was able to check us out with troubles of his own since I had started the checkout on a mobile system and he was trying to get it on his computer. The store operator was very helpful. So the fact that you want a review on this location is really irrelevant. There are so many other things you should be concerned with besides the location. I have used Uhaul plenty of times and have overall had good experiences, the truck I rented was very nice, clean, with plenty of power. truck and location gets 5 stars. But you have the market covered with very little if any competition. Its not like I could have went to another company at 9am on a Saturday on the first of the month. I get that it was a Sat and it was the first of the month because when I did get through to a representative they made it clear that Uhaul was "really busy" because or the day and date. So Uhaul is obviously aware that this was going to be a busy day and apparently did nothing to help alleviate the situation. I also had to pick up the uhaul at a location 12 miles further away. I understand things happen and while I wasn't ok with having to pick up from a different location I was willing to do so. Now I have to drive 12 miles further to pick up, did I get credit for the added mileage...No. Did I get billed for mileage over run...Yes. Was my wife loosing her mind...Yes. "Why wasn't I upset" she asked. Because I know customer service is a thing of the past... no one does the right thing... and if I'm pinned at the pick-up location at 9am on a Saturday and Uhaul knows I have people waiting to help me and there is nothing I can do as they have the market covered and all I can do is wait until Uhaul gets to me. I was going to ask if Uhaul was short for FU-all but my wife thought that was too much. While this was really my first bad experience, it really struck me. Really getting tired of poor customer service not only with Uhaul but in general. If you know you messed up whether its beyond your control or not, throw me a bone. I had nothing to do with you not having a truck a the location I reserved it. How is it that I'm doing all the foot work and somehow I am the asshole on the other end of this email?Bret R.
trailer had a really bad vibration like a bad tire or badly out of balance.Ronald P.