The online pickup process was glitchy and failed several times despite us have excellent 5G cell service. It took us over 30 minutes to complete the pickup process and required intervention from the customer service team to complete. There was a long wait time on the customer service line also. The on-site U-Haul representative could not help once we had committed to the online pickup option. Very frustrating. Also, this location had no moving supplies that you can typically count on finding at your pickup location which forced us to go find them elsewhere. All of these issues caused a significant delay in our moving day schedule. It just made a stressful day much more stressful.
JoEllen Mason
Dollar Saver
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Decatur, GA 30032
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The customer service was good the truck needed washing.
Audrey McdowellNo help from the facility checking in the vehicle. Seemed unsafe with people hanging around the store. Truck was muddy.
Keary LewisIt was a shady part of town. If I had been by myself I would not have gotten out of the car.
Windy WilliamsGet the right price of a hand truck$15; instead of saying UHaul calls it a dollie $7.
Helinda Lane