U-Haul in general offers terrible customer service beyond the control of Billingsley. Very inflexible. Had medical emergency during travels and could not amend contract without paying double the normal fee. I would not recommend U-Haul in the future.
Location de camion de déménagement à Decatur, IL chez Billingsley Auto Service
Déménagement en provenance/direction de Decatur, IL 62521? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Billingsley Auto Service. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Billingsley Auto Service
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Decatur, IL.
Location de fourgonnettes et de camionnettes à Decatur, IL
Les fourgonnettes et camionnettes de location U-Haul de Decatur, IL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Decatur, IL 62521. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
I had a very hard time getting my reservation, took me over an hour! But I want to thank very, very much to Mr. Billingsley, who came through and noticed that I was trying to get my reservation! I love him!! He stayed with me , even though the business was closed on this day, and made sure I got going!!!!!!!!!!! Thank You Sir!!!!!!!!
Always great service, clean trucks, friendly and helpful.
Overall very satisfied. Due to pandemic we picked up/dropped off by phone app- VERY easy & quick. Truck was clean. My only complaint was a call we received 4 days before pickup telling us they couldn't accommodate the 26'truck we reserved through UHAUL.com 6 weeks in advance for 3 days for a house move. Evidently reserving Online shouldn't have let us book for 3 days & they could only give us a truck for 1 day- the day BEFORE our house closing. James, dist. Mgr. made it right, found a 1 way truck & thankfully we successfully moved in the 3 days we needed it.
A more thorough inspection
Excellent Service Every Time!!
Its way too expensive. Especially during covid when people are laid off. But, you see an opportunity to charge more money since some people are moving out of bad states.
Outstanding organization at Billingsley. I appreciate the customer service and assistance from all.
I reserved a cargo van 1 week prior. I know that reservations don't guarantee the rental that said Uhaul sends me a text less then 24 hours before I was scheduled to pick up my rental saying they canceled. Couldn't one of their representatives have had the courtesy of at least calling me to notify or try to help me arrange another rental? Of course not, waited let's wait till all locations were closed for the day to send that text... nothing like wasting the next 2 hours on the phone trying to reserve another rental, 45 minutes of that was being on hold. Finally reserved another rental only to have to drive 35 further miles to another city to pick this van up which added a total 70 miles to my mileage. Inconvenient and Incredibly frustrating!!!
This place was awesome, they went out of their way to help make sure everything was ready to go. My truck included the pads, dolly and furniture mover I needed. When I rented the trailer two days later they made sure everything was working and showed me how to hook everything up. Tom even fixed my trailer hitch, adjusting it to go up instead of down to make the load more balanced. For improvements, the main thing would be to fix the automated check in process. Nothing worked, it was HORRIBLE. 90 minutes of failed software, phone calls to confused people who were supposed to "vouch" for me, (what is that about?). Let people know they need to take pictures of their drivers license and face. It should be done before you get to the rental site. Mobile check in is AWFUL. Will NEVER use that again.
They would not enter my drop off location. I provided them with an address less than a mile from my apartment. They told me that I could drop it off at any U-Haul. After I left, I received an email assigning me a drop off spot in a trailer park in a different town.
I did this check-in thru the Uhaul app and it was not very user friendly. Had I known all of the steps I would have to go through just to get my vehicle, I would have been better prepared. Uhaul needs to create a checklist for the renter prior to the check-in process so that the renter is better prepared when picking up their vehicle. I was not aware of all of the steps I would have to go through just to get my vehicle.
The lady who checked me out was very nice. I'm still furious about the terrible online pick-up but the drop off was fine.
The only issue was when I dropped off the vehicle and tried to upload a photo of the odometer reading the system would not take the photo - kept saying I needed a more recent photo.
We had to drive to Decatur to pick up trunk from Springfield, IL. Clerk tried to charge us $200+ instead of $179 for rental and double for the insurance. Good we had copy of our agreement. Her comment Oh we had a price increase
I appreciated the friendly and accommodating customer service. Easy pick up and drop off.
ALWAYS a GREAT experience!
Keep up the good work!!
Be more inviting when customers initially walk into the office. For example, start the conversation with â€œHello! How can I help you?â€ rather than waiting for the customer to tell you why they're there.
Absolutely Helpful and Friendly location, will use again and recommend to everyone
Personnel at the drop-off location parked the rental and brought my vehicle back to me. They corrected the paperwork that was not done at the pick-up location.
Truck was leaking Anti-freeze.
I've rented from this location many times. Friendly service in a convenient location. Thanks again!