Friendly,cheerful,efficiently quick.tukuzo M.
Moving Truck Rental in Denver, PA at Cocalico Self Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Denver, PA 17517
Services dans cet établissement :
- Lun au mar : 9h30 am à 5h pm
- Mer : 9h30 am à 1h pm
- Jeu et ven : 9h30 am à 5h pm
- Sam : 9h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Denver, PA 17517
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Access to pick up truck and drop off were not working which delayed our trip by 2 hours.Alyson F.
Burkholders do a great Job!Mark S.
I originally set up to use your online self service but the representative- lakita- online was not helpful at all. She was slow and did not tell me how to submit the necessary paperwork to complete my rental. I went inside and the people at the desk were friendly and helpful. I was able to complete my rental very easily once I went inside.Jerriann H.
Clean inside windshield.MICHAEL P.
Nothing. Great service, great people!JOYCE D.
It's not even the location it's the truck itself. Battery died when going into a store, can't speak to any live agent put a claim on line and nothing. Had to have someone with a bigger engine jump start us just d see o we can bring the truck back on time so we wouldn't be charged extra. Spent $247 plus $30.00 in gas for such a disappointed experience.Yvette G.
Excellent customer service, everything is very goodJank D.
The original setup pick up location was changed I was not notified. Had to drive 30 miles north to pick up trailer.Harold U.
Keep up the great work.The lady was quick and friendly,or cheerfull.ai called it in while i was on my way .I was very impressed.tukuzo M.
The staff was friendly and accomodating!Richard P.
The reception desk clerk was very friendly and knowledgeable on how often rentals are available.brandon B.
The reason for my review/rating relates to the experience we had BEFORE and during the pick-up process. I had rented a uhaul through a location. I received absolutely NO notification that the pick-up location had been changed from my chosen location until I received a confirmation phone call the day before our scheduled pick-up. While I understand certain size trucks are hard to come by, it was terrible customer service to not notify the customer. I arranged with the company to take advantage of their 24/7 pick-up to come after hours. I was told "that some people have trouble with 24/7, but it should work for you." With the location change we had little choice but to pick-up after hours. We arrived and attempted to pick-up and the time was set to the next morning which was very different than the discussion I had with the representative on the phone. We called a posted phone number and were able to get it switched so we could pick-up, but this entire pick-up process took 30-40 minutes due to the mix-up. While the actual U-haul was clean and made our move much easier, the process leading up to and at pick-up left much to be desired.Jessica K.
NONE of the following comments have to do with Cocalico Self Storage. They were EXEMPLARY!!!!! These comments have to do with the fiasco I had to go through trying to register this rental online. Logging in was simple enough. BUT, when I tried to re-enter the site, it NEVER recognized my password and wouldn't allow me back in. So, I changed my password and when I went back in, it told me that I had NO rental agreements. I called Uhaul, and the call was finally answered by someone named Ben. He needs to improve his people skills. As I tried to explain to him my predicament, he told me the correct way to log in. As I tried to explain to him that it didn't recognize my password, he repeated the same procedure. I tried to stop him and he got a little snippy with me and said (in a demeaning tone) that I should let him finish and I again tried to tell him that his way wasn't working and that he had an attitude. We then went to another agent. Still couldn't log on. Your Cocalico Self Storage went over and above and the owners came in during closed business hours to register my rental. Again, they were fantastic. As for Uhaul.com, you've got a lot of work to do!James R.
The online pickup didn't work. The website just kept saying couldn't verify location, please make sure location services are allowed on the app your using. I confirmed that the location services were permitted.....and it just kept saying the same thing over and over again. The Gentlement who helped me at the location was great. The vehicle was clean, but the steering wheel was off center and it pulled hard to the right with and without cargo. Probably could have used an alignment but other than that i have no complaints. Quick and easy.noah I.
Face to face customer service was excellent.Frances W.
Everything was excellentdonald R.
Have a bigger engine in the U-HaulDrew S.
The lady at cocalico self storage Wes do very nice and helpful. She told us exactly what to do when we dropped it off.joanne S.
Very friendly and curiousDavid Z.
The LOCATION was great, however *YOUR* no contact check our check in service is GARBAGE. I was on hold with your support for 32 minutes because your website was not working properly. I had to call my roommate to bring me a damn laptop so I could check the truck back in so not to incur any of your shitty fees. We tried 3 browsers from my phone and could not get location to work despite all phone permissions being correct. So we tried a different phone. Same thing. Then we tried a tablet. Finally got location to work, but when trying to use camera from your website it was just black every time. Camera worked fine otherwise and we could save to camera roll but not upload. Just black. Called support and was on hold for over a half hour before we called a roommate to bring me a laptop and I tethered internet and got it to work. I was so pissed off I will absolutely never use uhaul ever again.Jason D.
Great service 5 starsKARL H.
Exceptional service Thank youDalo I.
The Uhaul agent was very professional and provided good information about the truck features and return process.Camilo V.