The customer service person at this Shell station was the most rude, unprofessional, threatening, and intimidating person I've ever met! He's lazy and doesn't want to do his job or deal with what HE perceives is an "angry" customer. He sent me outside to a lockbox rather than provide customer service because he LITERALLY says, "I don't want to deal with you" and then threatened to call the cops on me because I asked him to his job! I hope the man gets fired because he hasn't a CLUE what customer service is supposed to be. HIGHLY unprofessional and lazy and looks to blame the customer for an excuse to not do his job.
Riley K
Nava's Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Depoe Bay, OR 97341
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The app was a bit to figure out. I learned that there is no need to make a reservation days ahead of time and that actually it is it what you should do. With so many locations and equipment just wait until two days before you need one...
Lee WI liked them. :)
Ruth GDefinitely felt like a number, no personal experience involved. I was assigned to a new drop off site that made the end of my day more difficult and resulted in additional charges. The equipment was available as agreed and ready to go - that's the most positive part of the pick up.
Becky DThe guy who checked us in was SO rude. We were SHOCKED at his anger towards us. All we wanted to do was drop the truck and trailer (a trailer that Uhaul asked us to transport for them) and this guy was ridiculous. All in all, an extremely unfortunate BAD experience with Uhaul from start to finish. I was also charged for 2 extra days that Uhaul gave us for the trailer and for almost wrecking when the hitch was not attached properly. Not happy, AT ALL.
Cameron C