The location was staffed by a very friendly, helpful, and cheerful employee. The truck was clean, however, the engine and transmission was beat to hell. Getting the truck into reverse was challenging as it did not always engage. The rearview mirrors on the doors were broken and did not adjust or hold in place.
David M.
Rightspace Storage Derry
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Derry, NH 03038
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- 5,0 - Cote moyenne des clients
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I appreciate Sean's approach and personality. I wasn't impressed with the fact that the truck still had someone else's candy wrappers in it, but that wasn't a big deal. The BIG deal was that the battery died while I was using it, and I was stuck at 9:30 PM hoping that someone would show up at my storage facility with jumper cables (because mine were parked at the U-Haul pickup location!). My wife couldn't leave the kids alone at the house so I was relieved when another customer arrived to save the day before I had to call roadside assistance. I don't think that was really the location's fault as a partner, so I have reached out to U-Haul to let them know my concern about the truck.
Jeremy H.Old Ford truck, 126K miles plus, very dirty inside. Had trouble shifting into Reverse. Just old and dirty. But it did what it was intended to do and that is haul our stuff from one location to another.
Alexander H.Pickup and drop off were super easy - truck had a lot of miles but other than that everything worked as it should. Great experience!
Derek L.Nothing! Drop off was fine!
Brian W.