Your road side assistance customer service people told me I will not be covered for lock out service even though I paid additional insurance to have road side assistance and such. That upset me greatly and ruined my day. 25 min later CS person called me back to apologize. Why be so incompetent and tell customer wrong info and upset customer and than apologize. Not pleasant experience at all.
Liliya V.
Moving Truck Rental in Dover, DE at Car Mart Dover
(Concessionnaire U-Haul dans le voisinage)
119 N Dupont Hwy
Dover,
DE
19901
Pour nous contacter
119 N Dupont HwyDover, DE 19901
Services dans cet établissement :
Heures
- Lun - ven : 10h am à 7h pm
- Sam : 10h am à 5h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Dover, DE 19901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
There's a fee if you bring the truck back dirty, but when we picked it up, the whole bed was dirty with a lot of large debris. We had to sweep it out before we could use it
Erik R.- Rating:
- 5.0
I was running a little late but was still able to pick up the van. Reservation was done on line and although I would do my vehicle inspection with pictures on my own and send it via email or text if there's an issue, uhaul now has the whole process on line for the pre inspection which makes the process more streamlined if an attendant is unavailable. 😊
Candy B.- Rating:
- 1.0
I was originally quoted $68 when I made my reservation, I was then charged $164.00 when I went to pick up the truck, the truck got stuck in mud and I called uhaul road side assist and it took them over 2 hours just to call me back and at that point I already had someone on the way to help, the rep I spoke with assured me there was a road side assist file open and I would not be charged extra for returning the truck late because if the situation and than today I got charged another $110. I will never ever use uhaul again in my life and I will make sure I post about this on every social media platform.
Brandi H.- Rating:
- 5.0
easy
MICHAEL L.- Rating:
- 5.0
Make sure all the lights work properly
donte D.- Rating:
- 2.0
I was surprised to learn after checking back in and reviewing my receipt that I was charged for fuel expenses, especially since I was not informed that I needed to return the vehicle with the same amount of fuel as when I received it. I only used about 1/4 tank but was charged for 22 gallons and the vehicle holds 30 gallons. This is a deceitful practice and I believe I was over charged.
Nancy W.- Rating:
- 5.0
Dropped off truck after hours
Darrell H.- Rating:
- 5.0
.
Mary S.- Rating:
- 2.0
Didn't wear a mask, wasn't ready when I was supposed to pick up truck
john H.- Rating:
- 5.0
No improvement needed very quick easy
priscilla J.- Rating:
- 4.0
Maybe add a Uhaul sign outside - otherwise all good!
Hubert L.