Overall, we had a good rental experience. I do have one suggestion to make the pick-up of the vehicle go smoother. Sometime before the customer is to pick up the vehicle the employee should be sure the customer can access the vehicle. After we arrived, the employee was unable to open the padlock on the back of the truck to access the key to the truck. She spent about a half hour trying to get the padlock open, making a few telephone calls and going out in the pouring rain to work on it. She was ultimately successful and we were eventually able to drive away. I don't recall her name but I highly commend her positive attitude and professional manner for what had to be a very trying experience for her.
Terrance G.
RightSpace Storage of Dover
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dover, NH 03820
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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Very courteous and pleasant. I recommend this U Haul.
Sherman P.Great experience. Holly was extremely helpful.
kristen C.Faster service
Kyle L.The check-in software needs more QA testing.
Daryl F.