The fuel gauge was inaccurate which resulted in additional charges.
Thomas M.
Treasure Chest Hunt And Save
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dumfries, VA 22026
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Mileage out was wrong, I made this comment to the employee, but I was ignored, I was overcharged with 8 miles, being gentle does not mean being honest
PABLO T.We did an after hours drop off. The website instructions were easy to follow.
Diana B.1. I was charged for 5 days instead of 4 days. The Cargo Van was brought back at aprx. 5:30pm yesterday, 9/11/23. The receipt has it being returned today, 9/12, at 10:48 am. That is not true, and the extra day ($19,99) needs to be refunded to my account. 2. I was charged a $25 cleaning fee. The van was in the same condition when it was dropped off as it was when it was picked up. There was no trash or anything in the van that would cause me to be charged a $25 cleaning fee. That $25 fee needs to be refunded to my account. 3. I was charged $30 for fuel service fee. That is an error. The van had more gas in it when it was brought back than it had when it was picked up. The van was almost on “E†(the first little notch after “Eâ€) when picked up. That $30 fee needs to be refunded to my account. 4. I was charged $14 for fuel. That is an error. The truck didn't need any more gas. As I said, it was brought back with more gas in it than when it was picked up. That $14 fee needs to be refunded to my account. 5. I definitely did not go 129,2 miles during the rental period. If anything, I went no more than 90 miles during the rental period. That $89,15 charge for mileage needs to be adjusted and the difference needs to be refunded to my account.
O'Neal B.Great service. Thank you!
Netra T.