1. I was charged for 5 days instead of 4 days. The Cargo Van was brought back at aprx. 5:30pm yesterday, 9/11/23. The receipt has it being returned today, 9/12, at 10:48 am. That is not true, and the extra day ($19,99) needs to be refunded to my account. 2. I was charged a $25 cleaning fee. The van was in the same condition when it was dropped off as it was when it was picked up. There was no trash or anything in the van that would cause me to be charged a $25 cleaning fee. That $25 fee needs to be refunded to my account. 3. I was charged $30 for fuel service fee. That is an error. The van had more gas in it when it was brought back than it had when it was picked up. The van was almost on “E†(the first little notch after “Eâ€) when picked up. That $30 fee needs to be refunded to my account. 4. I was charged $14 for fuel. That is an error. The truck didn't need any more gas. As I said, it was brought back with more gas in it than when it was picked up. That $14 fee needs to be refunded to my account. 5. I definitely did not go 129,2 miles during the rental period. If anything, I went no more than 90 miles during the rental period. That $89,15 charge for mileage needs to be adjusted and the difference needs to be refunded to my account.
O'Neal B.
Treasure Chest Hunt And Save
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dumfries, VA 22026
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Great service. Thank you!
Netra T.No equipment available
Ulysses C.This location was close to our house and the agents were helpful and friendly.
Jeremy M.The problem is your self pick up. Even when my location is turned on, your app kept telling me I am not at the pickup location. This is the second time I am experiment this issue
Ephraim N.