Tried online pickup which took forever so I decided to go do it manual but there was no one there. Took over 30 mins to pick up the truck
Jason A
Associated Car Wash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T2E2N4
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Not convenient to use it. Equipment we requested was not there. Took one hour to pick up the truck even though I reserved it before through online. App was not very supportive.
Jung LI was overcharged. Did not receive furniture dolly. Clerk had no idea how to operate system, had to face time someone for over 30 mins. Back of truck wreaked like cat pee and cat litter was everywhere.
Bryan JYou need to have check ins for people that don’t use the app. Train the people where U-Haul has trucks Staff where I picked up were friendly but not able to help check in. Also there was only a 1/4 tank of gas in the truck.
barry gThe process at vendor was different than the one mentioned on uhaul while booking. Had to spend an hour sorting it out. I think I have also been overcharged for the booking
Neil M