I went to return the truck during normal business 1700 hours and it had a sign on the door that said I'm in the ring the ring doorbell. I did and didn't get an answer. I dropped the key in the box as instructed if no one was there. Two days after returning the truck I get a phone call asking when I was going to return it. I informed the individual that called me that I returned the truck the same day. About 45 minutes later I received my receipt and was charged for 2 days and the safe move coverage, which I denied.
Kenneth Martin II
East Lansing Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in East Lansing, MI 48823
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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The guy who checked us out didn't know what he was doing, didn't go out and inspect the equipment for help hook it up. Wires were frayed. When we dropped it off in Traverse City the experience was much better and they said they never should have let us take it with bad wiring
Michelle OKellyWe are thankful for Mr. Dparis professionalism and honesty. Not only did he helped us to have a trouble free experience but he was honest and did the right thing and saved us from an unpleasant experience. Thank you Mr. Dparis for being honest.
Gene RamosThis location did not have the two dozen moving blankets that were included in the order. We did not have the time or budget to purchase them elsewhere. Unfortunately, the condition of some of the furniture suffered.
Todd OrnerPhone conversations with central office was terrible. People at this location very helpful.
Kathy Wood