Awful customer serviceCARLOS R.
Moving Truck Rental in East New York, NY at Bushwick Petroleum LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in East New York, NY 11207
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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I had an issue with my truck not being cleaned before picking it up and I was still charged a cleaning fee for the mess that I didn't make.NAJIRT W.
Please have the cars cleaned before having customers purchase a new vehicle, thank you!Cory V.
Location and equipment readily available. Staff can be rude but may be due to cultural differences as staff appears from Indian decent. Staff stated if your vehicle is return with less gas then recieved it will cost 5 dollars a gallon for gas and includes a 30 dollar service fee. Many hidden cost read contract carefully. One good note...I recieved a new van with only 1000 miles on it.Alfonso C.
cleaner vehicleDarry M.
I brought the van back at 7 pm the same day but your receipt said I returned it at 9am the next day. I also asked the attendant for a paper receipt n he refused. The attendants needs to learn better customer service.I've rented there several times n they're not curtious at all.Nathaniel W.
Make sure trucks are clean and sanitized for next rentersAndre B.
During the rental process online, I'm asked to provide and additional number & submit a picture of my drivers license. It also asked if I wish to purchase or decline liability insurance. I accept the liability insurance, provide photos of my drivers license as well as a second number. According to your website, providing this information at time of rental reservation online, shortens the process when at the location to pick up the vehicle. However, that is not the case at all at this location. All the questions asked online are the very same questions asked at the counter. Which completely defeats the purpose of doing it online to begin with.Adawel T.
Took an hour to get the vehicle bc your website wasn't workingScherina Y.
The older man very rude and overcharged my account. Customer service far below par. I've never witnessed such behavior from Uhaul. Very disappointed.Davon L.
I need my case reviewedKhalid B.
Smooth transaction,quick and convenient. Although I thought the mileage rate was a little high but I am aware that we have a pandemic and all things today seem over priced.over all a very good experience.ANTHONY P.
U-haul was great but the truck could not go on certain highways. There should be a clear message to the customer, you need to download an app or u-haul should provide a free gps map that drivers can use to improve their commute.Christopher C.
The workers are an assholes they don't like to help there so lazy i really don't know why they work thereEdison M.
They charge me $40 extra for cleaning the truck which I did clean the truck when I told the guy check it he did not he say it was good then I got a text message $40 more for cleaningVickram T.
They are scamming there !!!! They are trying to run my card for 1000$ damage I did not do to the car ! Read the reviews at this location it's true ! Horrible people !Ebony M.
Manager/ agent does not provide interest in completing transactions for Uhaul rentals. They allow other customers to be assisted before attending or assisting Uhaul renters. This place does not meet customer satisfaction services that's provided by other Uhaul vendors. When vehicles are returned a close-out receipt is not given, and other fees are added.Luis S.
Service was not good. And vehicle had manufacturing beeping issues.Maceo L.
Veryveryyyyyy rude Indian menPatrick T.
They did not have the vehicle I requested. The customer service was bad and no attempt to make it betterEdwin Z.
Terrible costumer service experience .Francis R.
These guys are the worst U-Haul Dealers. They are extremely rude, every single time I rent here I leave mad due rudeness of the staff. Let me tell you, they do no good for U-Haul Brand. Just check the Yelp reviews for this dealer. I only rent here due to necessity, since it's close to my location or because I couldn't find any vehicles in other facilities. I'd never go back to this place if I could.Victor V.
I didn't get the hand truck to help me move that I paid 7 dollars forGabriel F.
The sales agent Shavi was amazing. Great customer service and answered all my questionsYANIRA P.