My original reservation was to pick up 15' truck and appliance dolly, 9:30, at Memorial location, which was closer to where I needed it. The day before I got a text to pick up at a different location which had the truck. It was farther away from where I needed it. When I arrived, they didn't have the appliance dolly. The truck was not clean and the windshield had not been cleaned in a long, long time. I had to go to another location, even farther away to get the dolly. There was a long line and wait time at that location. I returned the truck and dolly to the Shawnee Location about 4 hours later. I was informed that I had exceeded the mileage estimate and was charged for it. The lady who assisited me said she didn't have the authority to change anything. I question your estimated mileage. I feel like I got the run-around and an extra charge to top if off. No excuse for the truck and dolly not being together at the same location, especially when you have a couple of days to make that happen. Dirty windsield inside and out.
GREGORY H
American Self Storage #1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmond, OK 73034
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Vos précieux commentaires nous aideront à mieux vous servir.
Nothing really, I had a better experience at this location than any other !!!
STEVEN MRented me broken equipment. Truck ran out of gas 30ft away from facility
DESARAE TSean was absolutely awesome at that Edmond Oaklahoma site!
MINDY MWindshield was very duty and had a film on it that was dangerous. Lots of bugs. The passenger door would not shut without slamming it and it kept giving an alarm for the ABS system.
RONALD F