The online after hours is difficult to manage and we ended up waiting until the site was open so we could do it face to face.
Linda L
Derrick Snacks & Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmonton, AB T6E5X7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I got truck very late its 1 hour waiting it waste alot of my time . My friends were waiting to help me at home but they had to wait 1 hour . So they left i have to do by myself . I need compensation
Manveer SMy contract stated the drop off location and address just as norma, so when I dropped the truck off at this location after trying to stay close to my mileage amount and fueling the truck up, I asked customer service where to put the keys as there was no drop box. The lady on the line at customer service was incredible helpful. The male uhaul manager that called me insisted that due to that location being under Reno’s there’s no drop box and I would have to drive the truck 20 minutes away to another location. He was incredibly rude and ignorant. I fulfilled my end of the contract and had another obligation to get to right away which is what I told him to which he replied “well there’s no where for you to leave the key” I told him again I fulfilled my end of the contract and if that wasn’t a suitable drop off location I should have been notified. Eventually he told me there’s a door with a slot on it to put the keys which would have been incredibly helpful right off the bat. This person should be fired immediately. Absolutely useless human being.
Matt BUnit was clean, but the truck needs some work. It felt like there was a 10° dead zone on the steering wheel, making the drive more difficult than it should be.
Edwin AGreat customer service
Jaykumar A